Food And Beverage Server Programme

by Capital Hotel School

This programme aims to upskill employees who are currently employed in a food service role.

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Capital Hotel School Logo

img Duration

3 Weeks

Course Details

This programme aims to upskill employees who are currently employed in a food service role. The learner will:

  • Each learner must be able to prepare an area for table service in an effective, hygienic and organised manner.

  • The learner must understand the importance of prioritising work and preparing the service area within the specified time frames.

  • The learner must be able to deal with situations within their responsibility.

  • Each learner must be able to provide table service in an effective, prioritised and organised manner.

  • Prepare and clear areas for table service

  • The learner must understand the importance of carrying out his tasks in such a way that customer needs are the priority.

 

Learning Outcomes:

At the end of this skills programme and the completion of a portfolio of evidence, the learner will be able to:

  • Prepare and clear areas for table service.

  • Create a time schedule for prioritising tasks which describe the interrelationship between your actions and customer service when preparing and clearing areas for table service.

  • Carry out the correct safety procedures and checks for a table service in an organised manner according to organisational procedures.

  • Provide a table service in accordance with organisational standards.

  • Remove waste, refuse and clean containers hygienically in accordance with organisational procedures ready for use.

  • Lay tables by using the appropriate covers, service items and equipment for easy clearing and storage thereof in an organised manner in accordance with organisational procedures.

  • Handle and dispose waste hygienically in accordance with organisational standards.

  • Provide a table service in accordance with organisational standards.

  • Describe ways of improving a table service to customers and the response to unexpected situations by adapting service performance.

 

Minimum Entry Requirement:

  • Grade 10

 

Recognition:

  • Capital Hotel School awards a Certificate of Attendance for completion of the following unit standards.
  • This programme can be taken in conjunction with an accredited skills programme in order to receive an accredited CATHSSETA certificate.

 

  • Arcadia Branch

    919 Stanza Bopape Street, Arcadia, Pretoria

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