This foundation level qualification is aimed at those working in a customer service environment to help improve the quality of the customer experience and gain customer loyalty.
DurationThis foundation level qualification is aimed at those working in a customer service environment to help improve the quality of the customer experience and gain customer loyalty.
The Customer Service Apprenticeship framework consists of a NOCN Level 2 Diploma in Customer Services, Essential Communication Skills and Essential Application of Number Skills.
Training is delivered in the workplace at convenient times and tailored to your organisation’s needs. There may be elements of study required outside of scheduled visits, the CADcentre will provide workshops to support your training progress.
The company is a specialist learning provider in several industrial sectors including ICT, CAD, Business Administration, Project Management, Customer Service.
Supporting Teaching & Learning in Schools as well as Essential Skills Wales in Communication, Application of Number and Digital Literacy.
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