This foundation level qualification is aimed at those working in a customer service environment to help improve the quality of the customer experience and gain customer loyalty.
DurationThis foundation level qualification is aimed at those working in a customer service environment to help improve the quality of the customer experience and gain customer loyalty.
The Customer Service Apprenticeship framework consists of a NOCN Level 2 Diploma in Customer Services, Essential Communication Skills and Essential Application of Number Skills.
Training is delivered in the workplace at convenient times and tailored to your organisation’s needs. There may be elements of study required outside of scheduled visits, the CADcentre will provide workshops to support your training progress.
The company is a specialist learning provider in several industrial sectors including ICT, CAD, Business Administration, Project Management, Customer Service.
Supporting Teaching & Learning in Schools as well as Essential Skills Wales in Communication, Application of Number and Digital Literacy.
This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
The telephone is one of today’s essential communication tools. Aj training offer a range of hands-on training courses and workshops delivered at our rotherham training suite or on site at your location.
This is a Level 2 Customer Services Qualification. This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations.
Our customer service course is designed for anyone who works in customer service with internal and external customers. We will work with them to improve their face-to-face customer service and telephone and email skills, to ensure each customer has the best possible experience every time they make ...
Our mission is to provide excellent quality training to small and medium businesses across South Yorkshire, East Midlands, Northamptonshire and surrounding areas.
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