Front Office Skills course is offered by Hope 4 Future and it includes certificate of attendance.
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Hope 4 Future is a brain child of Dr Favour Mabaso. He studied Hospitality Management at Durban University of Technology in 1999 where he was a top academic student for 3 years of his study.
During that time he was given numerous awards such as Most Promising Student Award; 3 Academic Awards for best results over 3 years; Best Thesis Award. In the year 2000 the Durban International Convetion Centre awarded him a bursary.
He has worked in several prestigious hotels such as Durban Hilton; Umhlanga Sands Resort; Sun City Resort; Protea Imperial Hotel.
He has also worked at the International Hotel School. In September 2016 he was awarded an honorary Doctorate in Job Creation; Poverty Alleviation and Community Development.
Customer Service and Call Centre Management Course is Offered by Academy of York.
All staff that need to improve on their existing customer service skills and develop new skills. This workshop will address general attitude in the workplace, motivate staff and instill confidence in their professional abilities.
Telephone Skills training is offered by The Ubuhle.It’s been a remarkable journey, and together with our clients we have implemented Skills Development that has enriched the lives of thousands of South Africans from all walks of live
The CBP™ Customer Service Certification program is aimed for professionals who are interested to learn the basics and skills necessary in customer service. This program was developed by highly qualified, professional and passionate consultants with experience in this field.
Identify and solve problems related to customer satisfaction and the performance of customer service
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