Giving Constructive Feedback Training

During this training course, participants receive training in using communication strategies, providing feedback in real situations, applying a framework for formal and informal feedback and much more.

 The extensive course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the company.

Course Outline For Giving Constructive Feedback Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

• Icebreaker
• Pre-Assignment Review
• Workshop Objectives

Topic 2

Definitions

• Food for Thought
• When Feedback is Needed

Topic 3

Speaking Clearly

• Being Descriptive
• Staying Neutral

Topic 4

Communication Strategies

• Basic Skills
• Probing
• Non-Verbal Messages
• Interpretation Exercise

Topic 5

Characteristics of Effective Feedback

• Six Characteristics
• Formal Feedback Framework
• Informal Feedback Framework
• State Your Case

Topic 6

Receiving Feedback Graciously

• Receiving Feedback Graciously

Topic 7

Testing the Waters

• Scenario One
• Scenario Two
• Scenario Three

Topic 8

Wrapping Up

• Words from the Wise