Graduate Certificate In Tourism And Hospitality Management

Tourism and hospitality is a major player in New Zealand's economy – and we need experts to steer that growth in the right direction. This short qualification will develop some of the skills needed to run a travel or hospitality business.

Learn how to design and run tourism and hospitality operations in a way that is sustainable for local communities and the environment.

Globally, there is a huge demand for skilful tourism and hospitality managers who understand how to plan and design business operations to achieve customer satisfaction, can identify any gaps in service delivery, and have the ability to lead employees.

They also need to be financially astute and understand the legal requirements for working in this sector.

Good communication skills are equally important, so you can confidently manage relationships with staff, suppliers and customers.

Build your practical knowledge in areas such as food and beverage systems, commercial accommodation, and events management.

The tourism and hospitality industry spans everything from hotels, resorts, restaurants, bars and cafes; through to cruise ships, eco-tourism, adventure activities, theme parks, sport and leisure facilities, music festivals, special events, conference facilities, museums, and so much more.