Control and supervise an airline station in a self-handled or outsourced environment.
Control and supervise an airline station in a self-handled or outsourced environment.
What you will learn:
Upon completing this course you will have the skills to:
Control and supervise an airline station in a self-handled or outsourced environment
Use Ground Handling and Service Level Agreements (SLAs) to suit your Stations handling needs, reduce costs and provide quality service
Prevent fraud by being knowledgeable about the current methods that fraudsters use to dilute airline revenues
Implement a Safety and Security Station Management System according to industry standards and recommended practices
Motivate staff and effectively monitor their performance
Use and work with the latest edition of the IATA Airport Handling Manual (AHM) which is included in the course price.
This course is recommended for:
Airlines, ground handling and other service providers
Airport authorities
Ground operations professionals at a supervisory level
Key topics:
The importance of Operational and Occupational Health and Safety training
Managing risk and the components of Emergency Response Plans (ERPs)
The use of SGHA contracts and Service Level Agreements
Operational standards in the IATA Airport Handling Manual (AHM)
The latest trends in passenger/baggage handling and catering.
Additional info:
The IATA Ground Operations Management course covers the many aspects of ground operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Airport Handling Manual (AHM). Therefore, the AHM has been included in the study kit as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.
We Provide quality training and equip the future airline industry leaders specifically on Supply chain, imports & exports, cargo handling, etc.
We Contribute to the shaping of long term aviation vision and taking Southern African aviation & shipping to the next level.
We turn the un-employable & un-employed youth to the future industry leaders. With international qualification you can outshine in the job market and be valuable to your employer.
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