Guard And Patrol (SS)

Course Objective:
Individual is able to gain knowledge and apply skills to function in a supervisory role. Eligible participants will learn to supervise junior and senior security officers and be able to apply them in their workplace.

Course Outline:

• Study security operations procedures
• Retrieve and study security operations procedures
• Record relevant information for site inspection
• List details of security operations procedures and formulate site inspection checklist
• Ensure safety, security and confidentiality for all information

Supervise Direction Of Security Officers

• Schedule security officer duties effectively

• Allocate security officer duties and responsibilities in a fair and equitable manner
• Conduct briefing/roll call clearly and accurately before commencement of work
• Take appropriate actions when encountering problems in supervision of security officers

Supervise Control Of Security Officers

• Use appropriate interpersonal skills to address problem
• Take immediate/appropriate action to handle situation when security officers encounter problems/difficulties in carrying out duties
• Maintain discipline of security officers and take appropriate action when necessary
• Conduct coaching and counseling to assist them in meeting performance standard
• Monitor security officers to ensure that required level of security service is maintained to meet clients needs

Supervise Emergency Situations

• Brief security officers on organisational procedures to be adopted during emergencies
• Check security duties to ensure they are performed in accordance
• Review emergency site plan regularly
• Take immediate action (on being informed of an emergency) to handle situation

Assessment Details:
An assessment of 2 hours will be conducted by POLWEL at Etann Consultants Pte Ltd. Results will be made known immediately after assessment.

Certification Details:
Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as SEC-SOP-3007-1.1 Guard and Patrol.