Handling Customer Services and Complaints course is offered by Red Training and Consultancy
DurationHandling Customer Services and Complaints course is offered by Red Training and Consultancy
Over the last 28 years, Red Training and Consultancy has established itself as a full service training company, specialising in training needs analysis, and also offers management and soft skills training.
We offer a wide range of leadership, management and communication training and consultancy products of the highest quality. We have huge experience across a wide range of blue chip, SME, public sector and third sector organisations. We are able to tailor make an offering designed specifically for your requirements which draws heavily on our personal experience over many years. Our delivery is always practical, solution focused and appropriately light-hearted.
We stimulate our audience with a unique delivery style and quickly develop empathy with the group.
Established in 1992, Red Training and Consultancy has since grown itself and established as an excellent full Service training company, specialising in Training Needs Analysis.
And also providing a full range of management and soft skills training. We’ve worked with hundreds of clients across many sectors, to provide the training you need to unleash you and your teams potential.
The level 1 customer service course will teach you the basic skills to enable you to work in a customer-facing role in the retail, hospitality or tourism work sectors.
Maybe you should look at an Apprenticeship in Customer Service. Key responsibilities of apprentices may include dealing with customer information requests and solving their problems. Develop a clear and professional manner to answer calls and emails while representing the organisations professional...
The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes that transmit real Customer Care and to assist delegates to interact on the telephone with customers in a productive and positive manner.
This qualification is intended for those looking to enter employment in the customer service industry. The qualification covers the principles of positive customer service and allows candidates to consider further learning in this subject area.
This one-day customer service training course will help you to improve your customer service skills and provide the best possible experience for your customers. The qualification covers customer service principles, including how to meet customer expectations.
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