Handling Customer Services and Complaints course is offered by Red Training and Consultancy
Handling Customer Services and Complaints course is offered by Red Training and Consultancy
Over the last 28 years, Red Training and Consultancy has established itself as a full service training company, specialising in training needs analysis, and also offers management and soft skills training.
We offer a wide range of leadership, management and communication training and consultancy products of the highest quality. We have huge experience across a wide range of blue chip, SME, public sector and third sector organisations. We are able to tailor make an offering designed specifically for your requirements which draws heavily on our personal experience over many years. Our delivery is always practical, solution focused and appropriately light-hearted.
We stimulate our audience with a unique delivery style and quickly develop empathy with the group.
Established in 1992, Red Training and Consultancy has since grown itself and established as an excellent full Service training company, specialising in Training Needs Analysis.
And also providing a full range of management and soft skills training. We’ve worked with hundreds of clients across many sectors, to provide the training you need to unleash you and your teams potential.
This course will provide you with the chance to obtain and demonstrate the skills and knowledge needed to deliver high quality products and services to your customers from the workplace, digitally, or through going out into the customer’s own locality.
This accredited qualification is suitable you if you are 19+ and want to improve your knowledge of the importance of customer service including how to satisfy customers’ expectations.
This one-day customer service training course will help you to improve your customer service skills and provide the best possible experience for your customers. The qualification covers customer service principles, including how to meet customer expectations.
Dealing with customers in the right way can really boost your business. Dealing with them in the wrong way can be very harmful and cause unnecessary extra work dealing with complaints.
This one-day Customer Service training course will help you to improve your customer service skills and provide the best possible experience for your customers.
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