Handling Difficult Conversations and People

Our Ethos

Beyond

We believe in providing training that takes your team beyond learning, through an engaging approach that avoids the standard way of delivering courses. This means you can be confident we will change your employees behaviour instead of a ‘sheep dip’ approach which is often ineffective in the mid to long term.

Engage

Engagement through training is an essential requirement to make sure everything learnt is applied back in the workplace. Your team will be engaged by our custom-made courses, delivered by experts in each area to ensure we can provide the best quality to you and your business.

This means we will make sure your investment is cost-effective and provides the best value for money, you will be able to see the difference in your team.

Support

Your team will be held accountable through our follow ups and ongoing support after attending one of our training courses. At no extra cost, we provide support to individuals when they need it and make sure they have effectively applied their learnings back in the workplace. This means we provide support for long term, positive changes in your teams that will increase productivity in your business.

Personal

Many businesses adopt a standard approach to learning and development that doesn’t take into account personal needs. This includes the needs of the business as well as the needs of the individuals taking part in any training.

We make it our mission to tailor our courses to your exact needs and requirements which has a massive impact on future performance. We design training specific to your business needs, which means we maximise your return on investment for the future.

Opportunity

Training to specific needs allows us to cater for teams and individuals at different levels of performance and development. We empower your team to identify opportunities to further develop their skills which will be beneficial and invaluable to your business as well as the individual.

Needs specific training means your team will see our courses as an opportunity to truly develop, and there will be no more content that’s considered ‘boring because it’s been done before’.

Knowledge

Instead of one trainer delivering all kinds of training, we make sure subject experts deliver your courses. With an abundance of knowledge and experience in a variety of topics that are applicable in business and in the workplace, you can be confident we haven’t practiced a script from a set topic, we know what we’re talking about.

This means comprehensive content and trained professionals who are fully equipped to make sure your team and your business really get the best from us.