Understand the range of “difficult” behaviours displayed by others and recognise their own triggers and reactions to each. Have learned techniques to rationalise behaviours in themselves and others and to clarify end goals.
DurationThis course is for any manager or individual who comes across conflict situations or is required to manage difficult situations.
Understand the range of “difficult” behaviours displayed by others and recognise their own triggers and reactions to each. Have learned techniques to rationalise behaviours in themselves and others and to clarify end goals.
Be able to plan their approach and employ techniques to allow consideration on both sides without losing ground. Understand how difficult situations escalate into conflict and how this can be managed to maintain positive relationships.
Storm specialises in on-site training, bringing you the most flexible and cost-effective training solutions that money can buy. Using our mobile set up you'll benefit by placing your staff where you need them and you’ll improve output and save time.
Your staff and business will benefit from fun training workshops which are planned around your schedules and delivered in a flexible format. Start reducing your training expenses today and contact us for a free no obligation quote.
Within a team it is inevitable that we will encounter differences of opinion. Most of us actively avoid conflict, yet some of the most successful companies encourage disagreement and collaborative resolution.
Learning how to address and resolve conflicts that may arise due to cultural differences and finding constructive ways to manage disagreements.
Negotiating and handling conflict are essential skills in business today. Using the Thomas-Kilmann Conflict Mode Instrument (TKI) personality tool will help you and your teams become more effective. They will learn how to handle conflict both now and in the future.
This course is designed to encourage your team members to work towards the same objectives in supportive ways and to understand the importance of the other team members.
Introduction Overall, effective telephone communication plays a vital role in navigating challenging situations by providing immediate access, clarity, empathy, problem-solving capabilities, and relationship-building opportunities, ultimately contributing to better outcomes and smoother resolution ...
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan