Handling Difficult Situations & People

by Challenge Consulting Claim Listing

To enable participants to explore their own behaviour and to rationalise the behaviour in others. Often individuals are not in themselves “difficult”, it is the situation that presents itself that leads to this. This course will provide practical ways to maintain positive relationships and to avoid

£285

Contact the Institutes

Fill this form

Advertisement

Challenge Consulting Logo

img Duration

1 Day

Course Details

Handling Difficult Situations & People

Overview

The course is for any manager or individual who comes into conflict situations with others, or is required to diffuse difficult situations.

Aim

To enable participants to explore their own behaviour and to rationalise the behaviour in others. Often individuals are not in themselves “difficult”, it is the situation that presents itself that leads to this. This course will provide practical ways to maintain positive relationships and to avoid hostile situations which could escalate.

Content

By the end of the course, delegates will:

  • Understand the range of “difficult” behaviours displayed by others and recognise their own triggers and reactions to each.

  • Have learned techniques to rationalise behaviours in themselves and others and to clarify end goals.

  • Be able to plan their approach and employ techniques to allow consideration on both sides without losing ground.

  • Understand how difficult situations escalate into conflict and how this can be managed to maintain positive relationships.

  • Nottingham Branch

    Challenge Consulting Nottingham Road, Nottingham

Check out more Conflict Management courses in UK

The Myers-Briggs Company Logo

Conflict Resolution

The Myers-Briggs Company is one of the world's largest business psychology providers. We empower individuals and help organizations to improve teamwork and collaboration, develop leaders, foster diversity, and solve their most complex people challenges.

by The Myers-Briggs Company [Claim Listing ]
RISC Associates Ltd Logo

Conflict Resolution

This is either a 3.5-hour workshop or a one-day course, designed for your operational environment. Giving the learner a knowledge base to recognise various aspects of conflict and to understand different methods and tactics to effectively manage and resolve conflict situations.

by RISC Associates Ltd [Claim Listing ]
My Solution Wellbeing Logo

Conflict Management

Conflict is an inevitable part of work. We’ve all seen situations where people with different goals and needs have clashed, and we’ve all witnessed the often intense personal animosity that can result.

by My Solution Wellbeing [Claim Listing ]
Beaumont Resilience Training Logo

Dealing with Difficult People

This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave th...

by Beaumont Resilience Training [Claim Listing ]
Arhine Solutions Limited Logo

Conflict Resolution

Conflict Resolution Course Is Offered By Arhine Solutions Limited

by Arhine Solutions Limited [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy