Within a team it is inevitable that we will encounter differences of opinion. Most of us actively avoid conflict, yet some of the most successful companies encourage disagreement and collaborative resolution.
DurationHealthy Conflict in the Workplace
Within a team it is inevitable that we will encounter differences of opinion. Most of us actively avoid conflict, yet some of the most successful companies encourage disagreement and collaborative resolution.
This clash of ideas, if discussed in a healthy way, is fundamental to innovation and progress, and also contributes to a more interesting and lively work environment. With our course “Healthy Conflict in the Workplace” you will learn the benefits of participating in regular conflict together with the skills to ensure this dialogue is healthy and positive.
Hey! I’m Chloe
I’m the founder of VIA Courses and I create and deliver all our content.
Leading up to the global pandemic of 2020 I spent a lot of time reflecting. I realised I was unhappy, following what was expected of me and not what I really wanted to do. Because of this my performance, creativity and motivation stuttered. So I decided to take a leap, I have always been passionate about communication, teamwork and developing others and that’s when VIA Courses was born.
I truly believe in the importance of connection and a sense of self to bring contentment and deliver the best results both professionally and personally. I also see that we’re in an era of disconnection, fuelled by self doubt and technology. We need to connect to ourselves, our values and others again.
Some facts about me:
Up to December 2020 I held a senior management role in a global engineering company. Throughout my 14 years experience I was indirectly responsible for a large team internationally, organised multiple training events and mentored colleagues into new exciting roles.
I’m a work in progress, we all are. I continue training to support my coaching and seek inspiration in all areas through my book obsession.
I love being outdoors, whether in the local Peak District or flaneuring wherever I may find myself.
I am a hobby enthusiast. I love crafting, particularly using yarn, I love being creative, and my competitive side shows in my love of sports.
Values and ethics are important to me. I am a member of the Good Business Charter and follow their 10 components of ethical business.
Education & Continued Professional Development
I am passionate about learning, I always have been. Below is some of the training I have undertaken to support my coaching and training:
ILM Level 7 Coaching and Mentoring Qualification
Positive Intelligence: Sage and Saboteur Mental Fitness Programme
Neuroscience for coaches
NLP Practitioner (Assoc) Certificate (IGNLP / ABNLP)
Featured
As a wellbeing and sleep expert and confidence coach I have been featured in online publications and podcasts
Conflict management training explains a range of tried and tested techniques that help staff manage conflict in the workplace.
This training is aimed at managers who want to improve how they manage difficult conversations with members of their team. The content is primarily focused on maintaining good levels of performance within teams, but can be used to support other conversations such as those when managing change.
We are not just a tick box training company. Give us the opportunity to share with you our knowledge, skills and experience to help you increase safety for you, your team and the public.
Customers will always demand good value and equally effective service. Complaints can make or break an organisation, particularly now that the internet provides such an easy forum for customers to air their grievances. We need to ensure that our people are skilled in handling complaints.
Conflict management training can help individuals to handle difficult conversations, disagreements, and conflict situations in a constructive way.
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