High Impact Supervisor & Manager Skills For New Managers

Moving from the role of individual contributor to that of team leader is a daunting proposition. While you may want to shout at the top of the hill for success, you are also suddenly overwhelmed by the realisation of the massive responsibility that comes with it.

Leadership is an acquired skill. It is like a muscle. Know what to do, practice it well and soon you will be the leader others want to follow. Becoming a new leader can be very daunting and stressful. How do I get started? How do I understand leadership?

This is where we can help! In this highly interactive 1 day workshop we will equip you with the skills you need as a new leader. Our trainer will provide you with practical skills ranging from how to be an active listener, ways to turn team synergy into team cohesion and practical tips on how to lead the organisation towards continuous growth.

Outline:

Module 1: Introduction:

• Unearthing expectation and dispelling the notion of imposter syndrome
  • Understand the needs & desires of self
  • From self-leadership to leading others - the movement from being an individual contributor to team lead

Module 2: What are the human pain points?

• Embracing empathy
• Defining what are the pain points
• Deep Dive with Star Burst (5W1H)

Module 3: What are the pain points of team lead? PT2

• Understand the need to negotiate in a sustainable approach for
• Internal promotion
  • External hire

Module 4: A systematic framework to access performance as a team lead

• Study and understand your stakeholders towards high level strategy
• The use of key performance index
• Develop a game plan for success
• Work towards a win-win. 

Module 5: What is it in for me?

• Role-play – How to you get what you want

Module 6: Culture Diversity & leadership styles

• Which Leadership Quotient do you belong to?
• Understanding of diversity & inclusion of team
• Develop culture-sensitive solutions for negotiation
• Demographic

Module 7: Effective Communication 

• Understanding emotions
•  3 Vs
  • Verbal - Choices of words
  • Vocal
  • Visual
• How does understanding these empowers us
• The Process of dynamic listening
• Note taking
• Asking questions
  • Paraphrasing

Module 8: Growing the team

• Imparting Organizational Values
  • Continuous Professional Development

Learning Outcomes:

• Be able to have a better perception of EQ & Empathy
• Be able to know and lead with empathy
• Be able to define the pain points of new leadership
• Be able to act positively and win over team cohesiveness.
• Be able to activate dynamic communication and presentation
• Be able to engage in difficult conversation – diversity & inclusion
• Be able to engage better as an active listener
• Be able to impart organizational values
• Be able to grow the team for continuous growth