Higher Certificate in Office Management

This programme is useful to people who work as supervisors in an office environment. The programme seeks to enhance the administrative abilities of learners. Successful candidates will be in a position demonstrate the ability to plan and manage an implementation process effectively and efficiently within office administration. Learners will gain theoretical and practical insight into office management as well as the basic issues and requirements to be effective in a business environment. Organisations require good administrative and management systems, as well as people who are competent enough to integrate the core company processes.

The Office Manager has a direct impact on the performance of other employees by providing a comfortable working environment that is conducive to good governance and service delivery.The programme has been structured in such a way as to allow successful learners to perform more effectively. Learners require this qualification in order to increase their access to employment and promotion. The programme also promotes access to other Lyceum Programmes on NQF Level 6 and 7.

Learners could pursue a career as a/an:

• Office Manager / Administrator
• Event Co-ordinator
• Customer Service Manager
• Marketing Assistant
• Call Centre Manager