Higher Certificate in Tourism & Travel Management Practice

Learning Outcomes:

On completion of the programme, graduates will have the necessary knowledge and practical skills required to:

• Operate effectively in the workplace using a number of Windows-based end-user applications
• Demonstrate an understanding of the foundational development of tourism, and the socio-economic and ecological impacts of the industry
• Demonstrate knowledge about office automation, office equipment and its use in the tourism environment, and the important role automated equipment plays for the efficiency of a travel office
• Understand the impact of effective communication, the scope of tourism and travel marketing planning, and appreciate the important role played by travel agencies in the global tourism industry
• Analyse destinations/geography of both South Africa and Southern Africa in terms of its cultural heritage sites, museums, cultural villages, botanical gardens, national parks, modes of transport, and other
  noteworthy attractions
• Demonstrate knowledge of basic accounting and how it relates to the travel and tourism industry