Housekeeping

by Ivy Tech Community College Claim Listing

This course introduces the fundamentals of housekeeping operations.

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Course Details

This course introduces the fundamentals of housekeeping operations. Emphasis is placed on employee development, management skills, OSHA standards and property maintenance and up-keep.

Budgeting, cost controls, proper staffing and planning a fiscal budget are also emphasized in this course.

Major Course Learning Objectives:

Upon successful completion of this course the student will be expected to:

  • Identify the various areas of the housekeeping department and its relationship to other key areas.
  • Demonstrate through actual application the care and cleaning of guest rooms and public areas.
  • Demonstrate through actual application proper procedures for operating a housekeeping department.
  • Discuss key laws that pertain to the housekeeping department.
  • Develop a set of budgetary controls for a successful housekeeping department.

Course Content:

Topical areas of study include -  

  • Laundry room procedures
  • Care of guest rooms and public areas
  • Environmental controls
  • Communication and employee motivation
  • Budgetary controls
  • Management skills
  • Indianapolis Branch

    50 W Fall Creek Pkwy N Dr, Indianapolis

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