ILM Level 2 Leadership and Team Skills

This qualification is designed for those who are practicing team leaders or new/aspiring team leaders. It helps people become more confident in leading the team and helps those making the transition into the role.

Course Outline

Course Content

Benefits for the individual are:

• Learning core leadership and management skills

• Support in putting these skills into practice in your workplace

• Helping you to improve the performance of your team

• Gaining a nationally recognised qualification

Benefits for employers

• More motivated and skilled team leaders

• Increased performance of the team

• The qualification is customized to meet your organisation’s needs

• Work-based assignments allow skills and knowledge to be transferred to the job

Duration

A four day programme will give delegates an Award at Level 2, whilst a Certificate can be achieved in 8 days of training (dependent on the modules chosen).  An example of modules for this programme are detailed below (these can be tailored to meet your specific requirements):

Improving Performance of the Work Team

• Identifying the level of performance that is expected of your team

• Setting clear goals and objectives

• Understanding how to manage the performance of individuals in your team

• Identify the indicators and causes of underperformance and the actions you need to take as team leader to manage this

• Understand what motivates your team and how you can influence their motivation

Developing the Work Team

• Identifying the behaviours characteristics of an effective team

• Understand the different stages a team goes through as it develops

• Identifying the responsibilities of team members and the advantages of team work.

Understanding Change in the Workplace

• Identifying the different reasons for change, both internal and external

• Understand people’s different attitudes to change and how to manage them

• Be able to explain the barriers to change in the workplace and implement strategies to overcome these

• Understand the role of a team leader in supporting the team through change

Leading Your Work Team

• Be able to explain the difference between leadership and management, and why leadership is important in own team

• Understand different styles of leadership and the effect of these on the team

• Identify the most commonly used leadership in the organisation

• Understand own leadership style and it’s impact on others