Identify immediate and root causes and produce an action plan to prevent a recurrence of an incident
DurationAttending the course will enable learners to:
Independently investigate incidents
Gather evidence including conducting witness interviews
Identify immediate and root causes and produce an action plan to prevent a recurrence of an incident
Contribute to team investigations for large scale incidents
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Employers will gain a number of benefits from giving their staff the opportunity to take this qualification, including:
A decreased number of repeat incidents – learn lessons so it doesn’t happen again
Improved safety culture by encouraging a proactive approach to incident investigation
In-company expertise
An approach to incident investigations that reflect best practice
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This course covers the following topics:
Moral, legal and financial arguments for investigations
Human and organizational factors that can contribute to an incident
The process for investigating incidents
Positive interview strategies and the barriers to successful interviews
Root cause analysis methods such as 5 WHY-s, Cause Tree Analysis, Fishbone Diagram, SCAT
Determining an action plan to eliminate causes and prevent a recurrence of an accident
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