Incident Investigation And Root Cause Analysis

by Canadian Safety Institute Claim Listing

Identify immediate and root causes and produce an action plan to prevent a recurrence of an incident

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Course Details

Attending the course will enable learners to:

  • Independently investigate incidents

  • Gather evidence including conducting witness interviews

  • Identify immediate and root causes and produce an action plan to prevent a recurrence of an incident

  • Contribute to team investigations for large scale incidents

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Employers will gain a number of benefits from giving their staff the opportunity to take this qualification, including:

  • A decreased number of repeat incidents – learn lessons so it doesn’t happen again

  • Improved safety culture by encouraging a proactive approach to incident investigation

  • In-company expertise

  • An approach to incident investigations that reflect best practice

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This course covers the following topics:

  • Moral, legal and financial arguments for investigations

  • Human and organizational factors that can contribute to an incident

  • The process for investigating incidents

  • Positive interview strategies and the barriers to successful interviews

  • Root cause analysis methods such as 5 WHY-s, Cause Tree Analysis, Fishbone Diagram, SCAT

  • Determining an action plan to eliminate causes and prevent a recurrence of an accident

  • Calgary Branch

    1721 10 Ave SW, Calgary

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