This 4 hour incident investigation and root cause analysis training teaches the importance of near miss reporting and investigation as a proactive tool to control risk before losses/harm occur. This training provides a general background in how investigations and root cause analysis (RCA) are perfor
This course is applicable to any worker who is responsible for or supervises the investigation after an incident or near miss. Upon successful completion of this course, participants will receive a 3 year certification in incident investigation and root cause analysis.
Course Description
An incident investigation is the account and analysis of an incident based on information gathered by a thorough examination of all contributing factors and causes involved.
An incident can be defined as a sudden, unplanned event that causes or could have caused harm to a person or damage to property. Incidents can happen in any workplace, at any time.
Investigations get to the root causes of the incident, so similar occurrences can be prevented and future losses in the workplace can be avoided.
Therefore, it is essential to ensure those who are responsible for investigating incidents are properly trained (Source: Canada Safety Council).
This 4 hour incident investigation and root cause analysis training teaches the importance of near miss reporting and investigation as a proactive tool to control risk before losses/harm occur. This training provides a general background in how investigations and root cause analysis (RCA) are performed.
Course Objectives
How to meet regulatory requirements for incident investigations
How and why to report near misses
How to help a team gather data, especially interviewing of peers
Overview of cause determination methods and overview of effective root cause determination methods
How to develop appropriate recommendations to address root causes
Identify underlying root causes of incidents and near misses
Describe the types of inspections
Describe how to conduct inspections and record observations
Examine different approaches, theories and human factors with incident causation
Determine immediate actions, notification and reporting requirements
Develop a structured approach for data and evidence collection
Determine a systematic method of conducting interviews and targeted witness questioning Apply appropriate techniques to identify the sequence of events
Apply various tools to assist the investigative processes
Use techniques, models and other methods to identify immediate and root causes
Develop a corrective action program, structure reports, controls and follow up
Practical exercise which includes performing a incident investigation
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