This course is designed specifically to meet the needs of implementing incident notification, investigation, and reporting. The focus of the content is on the 'how' part rather than the theory.
This course is designed specifically to meet the needs of implementing incident notification, investigation, and reporting. The focus of the content is on the 'how' part rather than the theory.
The scope includes an introduction to the terminology in the incident investigation, the process involved in the incident notification, investigation, and actual reporting of incidents management.
The overall target of this course is to enable participants to conduct an investigation and prepare a report for incident management.
Objective
Identify a form for notification and reporting.
Describe the incident investigation stage, from notification to reporting.
Prepare the notification and report.
Mutiara Technology Centre Sdn. Bhd. is a training provider company that was established in 2012. MTCSB provides a comprehensive range of high-quality consulting, training, and IT services. We are also accredited by the Human Resource Development Fund (HRDF) Agency, under the Ministry of Human Resources Malaysia.
MTCSB delivers excellent training and consultancy work in order to achieve clients' satisfaction. Hence, we are able to provide professional training and consultation specially tailored to our clients' needs. In line with our mission, we provide IT consultation to ensure business improvement and the simplification of work processes.
We look forward to welcoming you on board with us on a meaningful journey towards excellence in human potential!
Mutiara Technology Centre Sdn Bhd (MTCSB) provides a diverse range of IT services and support that meets a variety of customers' needs. We aim to become a premier IT service provider in the market, delivering outstanding services for all sectors.
We differentiate ourselves from our competitors through high-quality and cost-effective services, products, and support for our customers around the clock.
As we consistently adhere to our objectives and core values, we will do our best to position ourselves as a major IT provider in the industry.
We truly emphasize continuous improvement as we pursue quality in every aspect of our business.
To be a leader in providing high-quality training consultations, software applications, digital solutions, and change management.
To significantly raise the standard in training and digital transformation in Malaysia.
To provide training and transform manual and conventional work into digital by focusing on streamlining, universally accessible, and strategically automated work.
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