This course will examine different forms of communication styles, how people’s lived experiences can affect their interpretation, and provide practical advice on strategies and resources to aid inclusive communication. It covers issues around disability and neurodivergence, gender-neutral language,
DurationOverview
Communication is of utmost importance in any organisation, but there are many barriers that can make it difficult.
This course will examine different forms of communication styles, how people’s lived experiences can affect their interpretation, and provide practical advice on strategies and resources to aid inclusive communication. It covers issues around disability and neurodivergence, gender-neutral language, cultural norms, and psychological safety.
Topics Covered
Communication styles
Verbal and non-verbal
Common assumptions and barriers
Active listening and psychological safety
Practical tips and resources
Making your action plan
Course Outcomes
Identify their own communication styles and where these styles can be most useful
Reduce the barriers that can impact understanding and communication
Listen and speak more effectively with diverse groups
Consultancy
Equity, diversity and inclusion offer a significant advantage in the business world. Organisations with diverse perspectives are better positioned to innovate. We’ll discuss how investing in diverse teams can help your organisation deliver at a higher level.
During our EDI consultancy session, we will assess your potential for growth, innovation, and gaining a competitive edge. We’ll address your challenges and outline a path to transform them into opportunities, enhancing your problem-solving abilities with greater creativity. Additionally, we’ll guide you on attracting top-tier employees and retaining existing ones.
Our experts will engage at every level of your organisation, demonstrating how EDI training and accreditation can yield a significant return on investment.
Skills in effective communication are arguably more important today than they have ever been before. In an ever-more challenging and competitive world, your people need to know how to get your messages through to your intended audiences, clearly and consistently.Communications
NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.
If you work as a PA, Admin Assistant, Office Administrator, Secretary or Receptionist, you will be dealing with business communications on a daily basis.
Our coaches are equipped with multiple tools and methodologies to comprehensibly support your development needs. Moreover we promise to be direct and fun.
This programme has been designed specifically for anyone who is required to record accurately and concisely the information discussed and action points agreed at meetings and briefings.
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