All team leaders, managers and staff looking to widen their influencing skills and enhance their level of assertiveness.
DurationWho is the course aimed at?
All team leaders, managers and staff looking to widen their influencing skills and enhance their level of assertiveness.
By the end of the course delegates will be able to …
Define influence and assertiveness.
Understand the differences between submissive, aggressive and assertive behaviour.
Show the different styles of assertion and their uses.
Identify the behaviours of effective influencers.
Show how some people are easier to influence than others.
Recognise and demonstrate the main sources of power.
Recognise and demonstrate the main influencing strategies.
Determine the right strategies for key contacts in your workplace.
Topics covered
What is influence and assertiveness?
The relationship between submissive, aggressive and assertive behaviour
Six styles of assertion.
The behaviours of those regarded as effective influencers.
What makes some people easier to influence then others?
Sources of power
Key influencing strategies.
The best strategies for the key people you need to influence.
Methods used
Discussion
Practical Exercises
Case Studies
Skill Practice
DVD based exercise
Syndicate Sessions
Synergie Training is one of the leading IT, Construction and Infrastructure Training Companies in the UK.
Construction & Infrastructure – Synergie Training is recognised throughout the Construction and Civil Engineering sectors in both the UK and Internationally and are Scotland’s leading NEC3/ NEC4, CDM 2015 and Temporary Works Training provider and the UK’s leading CDM Principal Designer training company.
Information Technology – Synergie Training offers a full range of Applications, High Level Technical Training and Consultancy both in the UK and Internationally. We specialise in Microsoft SCCM training and consultancy and are one of Scotland’s leading Information Security Training Company.
Synergie Training is an approved CITB, APS and IEMA Accredited Training Centre and holds ISO:9001, ISO: 14001 and OHSAS:45001 quality standard certifications.
We provide on-site or online programmes, workshops, 1-1 coaching, and have a library of over 300 self-access L&D resources. This allows us to tailor a learning solution that fits your business.
This course is suitable for all levels of seniority who want to learn the skills to become better managers and leaders. Delegates learn how to use different behaviours to deal assertively with colleagues, managers, suppliers and customers.
Assertiveness is the skill to express ourselves calmly and clearly without impinging on the rights or opinions of others. It allows our voice to be heard while modelling openness, accountability and trust in our relationships at work.
Assertiveness training aims to explain and practise a range of tried and tested techniques that will help staff be assertive in the workplace.
Assertiveness course is offered by Awareness Therapy
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