All team leaders, managers and staff looking to widen their influencing skills and enhance their level of assertiveness.
DurationWho is the course aimed at?
All team leaders, managers and staff looking to widen their influencing skills and enhance their level of assertiveness.
By the end of the course delegates will be able to …
Define influence and assertiveness.
Understand the differences between submissive, aggressive and assertive behaviour.
Show the different styles of assertion and their uses.
Identify the behaviours of effective influencers.
Show how some people are easier to influence than others.
Recognise and demonstrate the main sources of power.
Recognise and demonstrate the main influencing strategies.
Determine the right strategies for key contacts in your workplace.
Topics covered
What is influence and assertiveness?
The relationship between submissive, aggressive and assertive behaviour
Six styles of assertion.
The behaviours of those regarded as effective influencers.
What makes some people easier to influence then others?
Sources of power
Key influencing strategies.
The best strategies for the key people you need to influence.
Methods used
Discussion
Practical Exercises
Case Studies
Skill Practice
DVD based exercise
Syndicate Sessions
Synergie Training is one of the leading IT, Construction and Infrastructure Training Companies in the UK.
Construction & Infrastructure – Synergie Training is recognised throughout the Construction and Civil Engineering sectors in both the UK and Internationally and are Scotland’s leading NEC3/ NEC4, CDM 2015 and Temporary Works Training provider and the UK’s leading CDM Principal Designer training company.
Information Technology – Synergie Training offers a full range of Applications, High Level Technical Training and Consultancy both in the UK and Internationally. We specialise in Microsoft SCCM training and consultancy and are one of Scotland’s leading Information Security Training Company.
Synergie Training is an approved CITB, APS and IEMA Accredited Training Centre and holds ISO:9001, ISO: 14001 and OHSAS:45001 quality standard certifications.
The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life.
This one-day workshop focuses on giving you the knowledge and tools to help you make an impact in a positive way. By improving your communication skills you will increase your confidence and learn how and why being assertive is an asset.
Assertiveness is often confused with aggression. Assertive individuals aim to be neither passive nor aggressive in their interactions with other people rather their aim is clear communication coupled with awareness of time and capability pressures. This session will demonstrate how you can use ass...
This course explores ways to increase your visibility, approach new people, and most importantly, boldly deal with difficult situations with composure.
"Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy" Norman Vincent Peale (1898 - 1993)
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