All team leaders, managers and staff looking to widen their influencing skills and enhance their level of assertiveness.
DurationWho is the course aimed at?
All team leaders, managers and staff looking to widen their influencing skills and enhance their level of assertiveness.
By the end of the course delegates will be able to …
Define influence and assertiveness.
Understand the differences between submissive, aggressive and assertive behaviour.
Show the different styles of assertion and their uses.
Identify the behaviours of effective influencers.
Show how some people are easier to influence than others.
Recognise and demonstrate the main sources of power.
Recognise and demonstrate the main influencing strategies.
Determine the right strategies for key contacts in your workplace.
Topics covered
What is influence and assertiveness?
The relationship between submissive, aggressive and assertive behaviour
Six styles of assertion.
The behaviours of those regarded as effective influencers.
What makes some people easier to influence then others?
Sources of power
Key influencing strategies.
The best strategies for the key people you need to influence.
Methods used
Discussion
Practical Exercises
Case Studies
Skill Practice
DVD based exercise
Syndicate Sessions
Synergie Training is one of the leading IT, Construction and Infrastructure Training Companies in the UK.
Construction & Infrastructure – Synergie Training is recognised throughout the Construction and Civil Engineering sectors in both the UK and Internationally and are Scotland’s leading NEC3/ NEC4, CDM 2015 and Temporary Works Training provider and the UK’s leading CDM Principal Designer training company.
Information Technology – Synergie Training offers a full range of Applications, High Level Technical Training and Consultancy both in the UK and Internationally. We specialise in Microsoft SCCM training and consultancy and are one of Scotland’s leading Information Security Training Company.
Synergie Training is an approved CITB, APS and IEMA Accredited Training Centre and holds ISO:9001, ISO: 14001 and OHSAS:45001 quality standard certifications.
Apply practical and relevant skills to behave assertively
Assertiveness is one of the key skills a successful person possesses. It is a tremendously powerful skill that will not only serve you in your work life but also in your personal life too. Assertiveness is about being responsible for yourself and making your life work for you, instead of being a vi...
Assertiveness At Work Course Is Offered By Sereniti
This course is designed to help delegates to understand what assertiveness is, and when to use it. Assertiveness can improve performance and help with the management of difficult people and situations.
In doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.
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