Influencing and Assertiveness

North Kent Training Service offers training for organisations across all sectors and individual learners in Kent, Medway and the South East. Courses include First Aid, Food Safety, Health and Safety and Business skills such as Time Management, Communication Skills and Management.

Assertiveness is a learned behaviour and thinking style encompassing the ability to express yourself in an open, honest and direct way. Being assertive means recognising your rights whilst respecting the rights of others. Contrary to belief, assertiveness is not a fixed state and it can be learned ...

This course provides a solid foundation of self-esteem and assertiveness through practical techniques and strategies to develop confidence and communication skills.

Although behaving assertively may not ensure that you get the results you want – the politest requests may be declined by some people – it is a fact that when you communicate your needs honestly, openly and directly you will give both yourself and the other party the opportunity to achieve the ...

This 7-week course will explore what self-esteem is, how it develops, how it is affected and will share the tools and techniques participants need to boost their confidence and sense of self-worth. Participants will have opportunities to reflect on the practice of their new skills between sessions.