Influencing and Assertiveness

by Reality HR Claim Listing

An essential skill for managers to achieve win-win outcomes! Understanding what assertive behaviour looks like, describing positive and negative influencing styles and using non-verbal communication tools for influencing. 

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Reality HR Logo

img Duration

3 Hours

Course Details

Influencing and Assertiveness

Course description

An essential skill for managers to achieve win-win outcomes! Understanding what assertive behaviour looks like, describing positive and negative influencing styles and using non-verbal communication tools for influencing. 

Course agenda

  • Definition and importance of influence and assertiveness in personal and professional settings. 

  • Differentiating between assertiveness and aggressiveness and their impact on interactions. 

  • Identifying personal communication strengths and weaknesses. 

  • Understanding the principles of persuasive communication.

  • Identifying different influencing styles and when to use them. 

  • Negotiation techniques for win-win outcomes. 

  • Addressing objections and resistance effectively. 

  • Applying assertiveness in challenging scenarios, such as giving feedback, handling criticism, and making requests. 

 

Learner Objectives

By the end of the session, participants will be able to: 

  • Recognise their own communication preferences and style

  • Develop assertive techniques for dealing with a variety of day to day and challenging scenarios

  • Have an actionable plan for influencing and persuading key stakeholders

  • Winchester Branch

    The Manor House, Winchester

Check out more Assertiveness courses in UK

An Activate Learning Logo

Working With Assertiveness

Assertiveness is often confused with aggression. Assertive individuals aim to be neither passive nor aggressive in their interactions with other people rather their aim is clear communication coupled with awareness of time and capability pressures. This session will demonstrate how you can use ass...

by An Activate Learning [Claim Listing ]
University of Kent Logo

Assertiveness And Determination Skills

Assertiveness is the ability to communicate with others in a clear and direct manner. It has been described as "The Art of telling people what you would like them to do, in a way that they don't feel threatened or put down". It differs from being aggressive, where you may get what you want, but m...

by University of Kent [Claim Listing ]
Sereniti Logo

Assertiveness At Work

Assertiveness At Work Course Is Offered By Sereniti

by Sereniti [Claim Listing ]
EQV (UK) Ltd Training Logo

Assertiveness

Assertiveness is one of the key skills a successful person possesses. It is a tremendously powerful skill that will not only serve you in your work life but also in your personal life too. Assertiveness is about being responsible for yourself and making your life work for you, instead of being a vi...

by EQV (UK) Ltd Training [Claim Listing ]
Gateway HR and Training Ltd Logo

Developing Assertiveness

Assertiveness skills are a vital life skill and can be used in all aspects of life, including work and personal relationships and in social situations. Having an understanding of assertiveness and being able to be assertive will boost your confidence, giving you  every chance of getting the best o...

by Gateway HR and Training Ltd [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy