Information Technology Infrastructure Library ITIL-4

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ITIL certification introduces learners to ITIL V4 Certification, the newest version of the ITIL 4 exam, to understand and improve an IT-enabled enterprise. ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.

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Course Details

ITIL certification introduces learners to ITIL V4 Certification, the newest version of the ITIL 4 exam, to understand and improve an IT-enabled enterprise. ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.

ITIL 4 foundation provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL 4 service lifecycle. By the end of this ITIL certification, you will understand how ITIL 4 evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.

 

What Will I Learn?

  • Key Concepts of Service Management
  • The ITIL Service Value System
  • Four Dimensions of Service Management
  • The Service Value Chain
  • ITIL Management Practices
  • Kolkata Branch

    1st Floor Galaxy Square Market, Babu Bazar, Kolkata

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