To assist trainees in understanding how to manage the client relationship and understanding client- service delivery. Learns effective interpersonal skills through understanding of temperament styles and profiles. Practicing effective meeting management.
DurationThe PS 3 Course covers:
Interpersonal effectiveness.
Client communication skills & techniques.
Questioning techniques.
Client relationship management (including service ethics).
To assist trainees in understanding how to manage the client relationship and understanding client- service delivery. Learns effective interpersonal skills through understanding of temperament styles and profiles. Practicing effective meeting management.
On the challenging road to becoming a Chartered Accountant, there could be no better companion than NSOA Learning. Equipping you with the essential theory.
Practical knowledge and interpersonal skills needed, we aim to empower aspirant Chartered Accountants to carry out their work assignments with confidence and competence.
Customer Relationship Management (CRM) Training Course is offered by Africa Empowerment Training Institute. Our aim is to empower African businesses with superior skills to capitalize on their natural and human resources to drive the theme of ‘economic self-reliance’ as a continent.
This workshop sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits, and how to coordinate the base requirements for a CRM undertaking.
Customer Relations Management course is offered by Pan African Training. Pan African Training offers a wide range of in-house training to organizations, prior to conducting the in-house training, we will analyze the needs of your organization.
Customer Relationship Management course is offered by CDTFA. The institute strives to deliver exceptional and high impact learning experience with outstanding competences, expertise and skills to compete in the global economic.
This Customer Relationship Management (CRM) short course will equip you with knowledge and understanding of key concepts, tools, and applications used in the customer relationship environment. Students will walk away from this course with the skills needed to build a customer-centric business.
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