To assist trainees in understanding how to manage the client relationship and understanding client- service delivery. Learns effective interpersonal skills through understanding of temperament styles and profiles. Practicing effective meeting management.
DurationThe PS 3 Course covers:
Interpersonal effectiveness.
Client communication skills & techniques.
Questioning techniques.
Client relationship management (including service ethics).
To assist trainees in understanding how to manage the client relationship and understanding client- service delivery. Learns effective interpersonal skills through understanding of temperament styles and profiles. Practicing effective meeting management.
On the challenging road to becoming a Chartered Accountant, there could be no better companion than NSOA Learning. Equipping you with the essential theory.
Practical knowledge and interpersonal skills needed, we aim to empower aspirant Chartered Accountants to carry out their work assignments with confidence and competence.
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