Interpersonal Effectiveness & Relationship Management

by NSOA Learning Claim Listing

To assist trainees in understanding how to manage the client relationship and understanding client- service delivery. Learns effective interpersonal skills through understanding of temperament styles and profiles. Practicing effective meeting management.

R1325

Contact the Institutes

Fill this form

Advertisement

NSOA Learning Logo

img Duration

1 Day

Course Details

The PS 3 Course covers:

  • Interpersonal effectiveness.

  • Client communication skills & techniques.

  • Questioning techniques.

  • Client relationship management (including service ethics).

 

To assist trainees in understanding how to manage the client relationship and understanding client- service delivery. Learns effective interpersonal skills through understanding of temperament styles and profiles. Practicing effective meeting management.

  • Durban Branch

    27 Philamere Avenue, Glenmore, Durban
  • Cape Town Branch

    17 Belmont Road, Cape Town

Check out more CRM (Customer Relationship Management) courses in South Africa

Elogin Business Institute Logo

CRM

CRM course is offered by Elogin Business Institute for all skill levels. E-Login Business Institute offers next generation education in the field of business and management.

by Elogin Business Institute
iFundi Logo

CRM (An Introduction to Customer Relationship Management)

This workshop sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits, and how to coordinate the base requirements for a CRM undertaking.

by iFundi [Claim Listing ]
iQ Academy Logo

Customer Relationship Management

This Customer Relationship Management (CRM) short course will equip you with knowledge and understanding of key concepts, tools, and applications used in the customer relationship environment. Students will walk away from this course with the skills needed to build a customer-centric business.

by iQ Academy [Claim Listing ]
  • Price
  • Start Date
  • Duration
Pan African Training Logo

Customer Relations Management (CRM)

Customer Relations Management course is offered by Pan African Training. Pan African Training offers a wide range of in-house training to organizations, prior to conducting the in-house training, we will analyze the needs of your organization.

by Pan African Training [Claim Listing ]
Master Grade IT Logo

Microsoft CRM Training Course

Microsoft CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.

by Master Grade IT [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy