Interviewing and Selection According to the latest Management studies 70% of employee performance issues are directly related to their recruitment, let alone the time and cost of recruitment and training only to have staff leave
DurationAccording to the latest Management studies 70% of employee performance issues are directly related to their recruitment, let alone the time and cost of recruitment and training only to have staff leave , and the process begins again. Smart Train provides you with a proven process to minimise risk and maximise the potential of every new recruit.
Smart-Train is the first training provider to give Small to Medium Size Enterprises the proven resources of the Fortune Group in an affordable package to support this area of New Zealand business.
We are unique in our process, using the combined power of assessment and diagnosis of what you need most, workshops, online training and then follow up coaching, to ensure your teams are not only experiencing training as an ‘event’ but rather a sustainable and measurable change in the way things are done.
Smart-Train transforms staff and leadership effectiveness with a system which gives you control over when and where you train your staff and managers at a cost you can afford.
Our proven system will give you the relevant tools and skills to grow your business through on-line resources available to you 24 hours a day and 7 days a week. Our programmes are designed to be easy to implement across all business sectors and put into practice.
We combine an in-house workshops with access to online multimedia programmes run through the managers and/or HR personnel within your organisation, and focuses on:
Leadership skills
Management skills
Sales techniques
LEAN Productivity
Customer Service improvement
Communication skills
Health and Safety processes and procedures
Other resources are available for an additional fee
We provide on-going one-on-one coaching and networking opportunities to help you grow your business in a deliberate and measurable way.
Through Smart-Train and our affiliate, Fortune International, we have worked with thousands of clients both here in NZ and worldwide for over 40 years.
There's a growing need for organisations to embrace a change-orientated culture and digital maturity. UC's 'Change Management' is a bespoke executive education programme tailored to the needs of your business or organisation.
Changes in business are not only inevitable, but also essential. Whether it’s a new type of coffee in the office kitchen, or a colleague losing their job, changes to business life affect everyone, and in different ways. How we react to those changes is the key.
Presented in plain language, our Certificate will give you knowledge of the theory & practices of office administration procedures.
An examination of issues, opportunities, and responses to managing diversity, equity, and inclusion in the workplace.
The Payroll function in an organisation is vital. The team must be paid on time and with accuracy. This role is crucial for the smooth running of the business and to ensure a motivated work force.
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