Introduction To Aviation & Cabin Crew Certificate

Have an interest in traveling and seeing the world? Fancy a career working in an airport as a member cabin crew? Then this is the course for you! This is a Level 2 course which will introduce you to the key roles involved in various roles including cabin crew.

It will enable you to develop your knowledge and understanding of the roles of various aviation staff and cabin crew, whilst also gaining some valuable study and employment skills.

This is a vocational course that will give you the opportunity to gain an understanding of what the role of cabin crew involves from the role, health, safety and security on board aircraft as well as making passenger announcements, additionally you will learn about various roles within the aviation industry. You will study a range of different topics related to this role.

You will learn and practice customer service skills as well as carrying out basic procedures required to fulfil the role on board the aircraft. You will be assessed in a range of different ways, coursework, presentations and also practical assessments, all of which will build up to achieving a qualification at Level 2.

What Areas Will I Study? 

Some of the units you will study:

• Working as cabin crew
• Airline health, safety and security
• Aircraft emergency situations
• Dealing with passengers on-board an aircraft
• Cabin service - selling techniques
• Making passenger announcements on-board an aircraft