Introduction To Business Process Improvement

Purple Griffon has been independently verified as a Leader for all ITIL® training by Course Conductor.

We are proud to have achieved this status, which is based entirely on customer reviews, because we are dedicated to providing the highest level of quality training experiences for our clients.

About Us

We're a sincere company with a straight forward mission. We aim to provide you, the customer, with the solutions to address your problems.

Since Purple Griffon was founded in 2002, we have always believed that training your staff properly should be at the top of your to-do list.

Today, we have trained 40,000 professionals worldwide and helped them to make their career goals a reality.

We may be small compared to other training providers in the market, but we make a big impact at every company we work with, and our customers are always at the heart of what we do.

We continue to demonstrate our passion for customer satisfaction by regularly gathering feedback and being forward-thinking enough to make any changes we can see will benefit our clients.

All of our trainers and consultants have years of experience to call upon to work out the appropriate solution for you.

But remember, "Best Practice" means just that - the answers we will provide are based on someone (possibly many!) having already experienced this pain and, as a result, worked out various solutions that you can take advantage of.

Learning Should Be A Priority

Why is training so important in the workplace? Well, training leads to better processes and business growth.

In today's ever-changing marketplace, the importance of professional training has never been greater. It's an indispensable way to keep your business competitive!

Your staff are human, and most will have weaknesses or gaps in their professional skills.

A high-quality, comprehensive training program will provide your team with a greater understanding of your organisation's processes, procedures and goals.

To keep your staff satisfied and contributing in their current roles, you must help them develop their professional skills and goals through relevant and ongoing training.

When happy, your staff are less likely to look for different opportunities, both inside and outside of your enterprise.

What We Bring To The Table

We Are Here To Help You Pass

Our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.

We Are Flexible

We are flexible and accommodate your needs. For example, we can swap delegates at any time at no charge. We can also create bespoke content, should this be required.

We Are The Specialists

We specialise in IT Service Management (ITSM) and Project Management (PM). Our trainers and consultants have considerable years of hands-on experience in IT Service / Project Management, working across many industry sectors.

We Are Professionals

Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager.

Read What Our Customers Are Saying

At Purple Griffon, we operate with total transparency and have also been independently verified as a Leader for all ITIL® training by Course Conductor.

We are proud to have achieved this status, which is based entirely on customer reviews, because we are dedicated to providing the highest level of quality training experiences for our customers.

If you would like to read our customer’s experiences, then you can see all of our reviews on Google or Trust Pilot, where we have an excellent rating.