Introduction to Coaching and Mentoring

Course Overview

This training has been designed to support individuals to develop their coaching and mentoring skills. Participants will be provided with the skills and knowledge to enable them to effectively coach and mentor in the workplace.

The following areas will be covered: however, the content can be tailored to meet specific needs of the business.

• Coaching and mentoring – What is the difference?

• Identification and development the interpersonal skills required

• Roles and responsibilities of coaching and mentoring

• Introduction to models of coaching and mentoring

• Benefits of a coaching and mentoring culture

Results for employees

• Develop skills to improve knowledge of coaching and mentoring techniques

• Increased levels of self-awareness

• Confidence to be able to identify how to appropriately support colleagues

• An understanding of the benefits of a coaching ad mentoring culture

• Insight into how coaching and mentoring can support individuals, teams or organisations

Impact for employers

• Increased internal and external customer satisfaction

• Develop a happier and more effective workforce

• Employees equipped with the skills they need to fulfil their role

• Better communication and collaboration in teams.

• Motivate and empower employees.

• An upskilled workforce, with the skills and knowledge required to move towards a coaching and mentoring culture

Embedded themes

• Ethics

• Employment Law

• Health and Safety

• Stress Management

• British Values