Introduction to Contract Management

Day 1

• Common problems in contracts let with suppliers
• Setting objectives for procurement projects
• The skills required for effective contract management
• Understanding the total life cost of ownership approach to contract management
• The competitive tendering process and its impact on contract management
• Supplier selection and evaluation
• Risk assessment and management for procurements
• Developing specifications and key performance indicators for contracts
• The responsibility for contract management

Day 2

• Ensuring compliance with the contract and understanding contractual remedies for poor performance
• Effective contract monitoring
• Creating partnering style relationships with suppliers
• Negotiating improvements to current service delivery
• Motivational factors that enhance performance and create continuous improvement
• Review and evaluation

Who should attend?

Purchasers who are involved in the management of large long term contracts for the supply of complex goods and or services.

Course Objective

To provide new purchasing staff and those involved in managing major supplier contracts with the essential framework of understanding for them to develop their practice toward effective results oriented contract management