ISO 20000 (ITSM) Lead Implementer (LI) certification training imbibes comprehensive skills to establish, implement, manage and maintain organization’s ISO/IEC 20000 based IT Service Management System (ITSMS).
DurationISO 20000 (ITSM) Lead Implementer (LI) certification training imbibes comprehensive skills to establish, implement, manage and maintain organization’s ISO/IEC 20000 based IT Service Management System (ITSMS).
This intensive training certification course helps you acquire thorough knowledge of IT Service Management Systems best practices and contributes to improve organization’s IT processes, services, performance and effectiveness continually.
ISO 20000 (ITSM) Lead Implementer (LI) certification training imbibes comprehensive skills to establish, implement, manage and maintain organization’s ISO/IEC 20000 based IT Service Management System (ITSMS).
This intensive training certification course helps you acquire thorough knowledge of IT Service Management Systems best practices and contributes to improve organization’s IT processes, services, performance and effectiveness continually.
ITSM is a global standard to demonstrate and evaluate your efficiency in supporting the implementation and management of IT Service Management System across enterprises.
The course aims to explain ISO 20000 best practices to equip you proficiently plan and implement ITSM processes including service delivery, planning and implementing recent and modified services, control, relationship management, release and problem resolution processes.
Target Audience:
Course Objectives:
Founded in 2016 by a group of enthusiastic individuals with over 15 years of industry experience, InfosecTrain is an IT security training and consulting organization offering best-in-class yet cost-effective customized training programs to enterprises across the globe.
We offer role-specific certification training for your workforce and prepare them for the future with the latest tech skills.
Our encyclopedic strategy incorporates rigorous pre-training evaluations, training needs analysis, and consulting services for all aspects of digital transformation and network security. The Infosec Train is quickly gaining traction as a trustworthy partner in technology training, cyber security, and consulting solutions.
InfosecTrain stands strong on the foundation of reliable quality, affordability, and practicality that has led to delightful customers who've sworn by our customized certification training programs.
InfosecTrain is now the only one in education space that offers role-specific training for your whole team. Over the years, we've assisted enterprises across the globe in upskilling and certifying teams as well as upgrading workforce skills and technical knowledge.
Our Mission:
To deliver exceptional training that transforms the IT learning spectrum and empowers individuals with in-depth knowledge from our expert instructors.
Our globally renowned and highly appreciated IT training and certifications can help you upskill, upgrade and modernize your teams. Use our adaptable corporate learning solutions to instill proficient knowledge of a variety of IT technologies, including information security, cloud security, data privacy, security testing, and more, in your workforce.
In this two day course, our expert instructors will teach you how to plan, execute and report on an audit of ITSM in an organization assessing its conformance with ISO/IEC 20000-1:2011 and in accordance with ISO 19011 and ISO 17021.
ISO/IEC 20000 is an international standard that allows organisations to demonstrate excellence and prove best practice in IT service management.The standard, ISO 20000, gives you guidelines with which you can assess and improve the quality of service management processes of an ICT organization.
ISO/IEC 20000 defines an integrated set of management processes to form a unique service management system to work for effective delivery of services or products to the business and its respective customers. ISO 20000 training is offered by RVS Global
Organizations mandatorily need a secure, well-established, IT Service Management system in place to achieve confidence and support from clients as well as customers. The ISO/IEC 20000 Lead Implementer Program ensures that professionals possess the knowledge and skills.
The standard is intended for organizations who provide managed IT services such as infrastructure and/or applications support; this can be both for external delivery e.g. to clients who have outsourced their IT support, as well as for internal IT groups.
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