ISO 20000-1:2018 (Awareness)

by Wenix Claim Listing

ISO 20000-1:2018 course is offered by Wenix. Wenix offers a wide range of ISO consulting, ISO training and ISO auditing services to fit a wide range of businesses.

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1 Day

Course Details

ISO 20000-1:2018 course is offered by Wenix. Wenix offers a wide range of ISO consulting, ISO training and ISO auditing services to fit a wide range of businesses.

 

Benefits of attending this course:

  • ISO 20000-1 Standard requirements
  • How to design and implement a set of controls for an effective IT Service Management System
  • How to define, measure, communicate and continuously improve the Service processes
  • How to align with customers’ requirements

 

Course Outline:

  • Introduction to IT Service Management System (ITSM)
  • Overview and framework of the ISO 20000-1 Standard requirements
  • Interpretation of the control objectives and controls

 

Certificate:

  • A Certificate of Completion will be issued upon receipt of payment.
  • Jurong East Branch

    2 Venture Drive, Vision Exchange #11-01,, Jurong East, West

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