ISO 20000-1 is widely known for providing requirements for an IT Service Management system. Using this standard enables organizations of any kind to manage the IT Service system including service desk supports.
DurationISO 20000-1 is widely known for providing requirements for an IT Service Management system. Using this standard enables organizations of any kind to manage the IT Service system including service desk supports.
It also helps protect the information security of the company’s assets such as financial information, intellectual property, employee details or information entrusted by third parties including customers.
It enables IT departments to ensure that their processes are aligned with both the needs of the business and international best practice. This in return helps organisations benchmark how they deliver managed services, measure service levels and assess their performance.
What Are The Benefits?
Protect Company Assets
Monitor and Assess Performance
Save Time and Resources
Win More Business With Proven Credentials
Streamline Processes
Boost Profits
Regulate Daily Tasks of Employees
Why Choose Candy?
At Candy Management Consultants, we’ve amassed an experienced team of expert ISO 20000-1consultants – each with at least ten years of experience in the ISO and health and safety industries.
Thanks to this wealth of knowledge and experience, we can guide you through the process to help you achieve your ISO 20000-1 certification with ease.
We’re here to every step of the way to answer any questions you may have relating to ISO 20000-1, so please don’t hesitate to get in touch with our team. When you follow our expert ISO 20000-1 guidance, you are guaranteed to achieve your ISO certification – we are proud to say we have a 100% success rate to date!
To ensure a high level of customer satisfaction, we also ensure that all our services are provided promptly and delivered within the specified timeframe.
Crucially, our set day rate and our payment plans help to keep our prices affordable for businesses of all shapes and sizes. Plus, we’ll never charge you for the days that you don’t use our services.
Candy MC was created in 2017 and has been helping companies achieve ISO Certification and Health and Safety compliance ever since. Our vision at Candy Management Consultants is to streamline your compliance processes to align to the specific ISO standard or Health and Safety systems with the day to day activities of your business.
We make sure your procedures are aligned with your existing practices to make it easier to achieve and maintain ISO certification and Health and Safety compliance.
We take away the rigorous procedures and simplify the international standards and compliance legislations to make them easier to digest. We want to enable you to understand what the requirements are in a stress-free and friendly environment.
Our view on certification is that as long as your systems are implemented correctly to your business, your customers are satisfied and you are compliant with the standard, then you have gained ISO Certification the correct way. We avoid intensive processes and work with you to ensure that you are ready for your audit and will achieve your certification.
We complete all of our consultancy services within the specified times with 100% success rate with every client we have served to date. You’re in safe hands in with us.
Our team has a reputation for making organisations stand out within their industry and, to date, we have a 100% success rate with all of our clients. Our professional consultants are on hand to help.
We have a broad variety of bespoke packages that we are sure will meet your needs – take a look at them here. When you follow our guidance, you are guaranteed to achieve certification or your money back!
With over 55 years of combined industry experience working with clients on ISO certification schemes & Health and Safety compliance, we are confident we will meet your needs.
We have helped businesses up and down the nation to achieve UKAS accreditation. Our small yet capable team is one of very few in the UK that has consultants with multiple IRCA recognised qualifications.
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ISO/IEC 20000-1:2018 defines the requirements for a service provider to deliver managed services. It is the first international standard for service management and promotes the adoption of an integrated process approach to effectively deliver managed services.
Information technology (IT) systems are often overlooked or only superficially addressed as a technology issue, but the information they hold is the most important strategic asset an organization has at its disposal. Properly managed IT services are a critical component of business success.
ISO 20000 is the international standard that describes best practice for IT service management (ITSM). The standard is closely aligned to Information Technology Infrastructure Library (ITIL) in terms of its approach and objectives but is increasingly becoming the norm for ITSM systems.
On this accelerated ISO 20000 Foundation course, you’ll study the IT Service Management processes, including: planning and implementing new and changed services, service delivery, relationship management, problem resolution, control processes, and release processes.
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