ISO 20000-1 IT Service Management System (ITsMS) defines requirements for service providers (IT services, telecommunication services, transmission services, production technologies maintenance ….) to ensure the customers that each of their requirement related to contracted service is satisfied the f
DurationISO 20000-1 IT Service Management System (ITsMS) defines requirements for service providers (IT services, telecommunication services, transmission services, production technologies maintenance ….) to ensure the customers that each of their requirement related to contracted service is satisfied the fastest possible way and with professional approach without fluctuating quality of realization.
Even at a time of trouble-free operation, there is a significant set of customer requirements that need to be solved in the managed mode (for example requests for service change, new service delivery, user´s demands, service requests …). While it is the provider’s effort to deliver the most reliable services with a minimum of downtime, the failure of the technology cannot be removed to 100%.
Allied consultants strongly believes the customer satisfaction to increase the business growth and profitability therefore allied consultants offer effective services to meet the varied requirements of our clients and organizations our centric approach facilitates our clients in achieving their varied operational and business goals.
Our strict adherence to international standards adds values to the efforts of our esteemed clients and organizations in their management systems by using our panel of experts consultants, engineers, quality analysts and associate workers having immense exposure in industrial and service sector to understand the critical issues facing your business and we offer proven modules & complexity of operations more importantly they are tailored to reduce costs & take your business to a new level of competitive advantages our experts have developed, trained, implemented and conducted audits in several organizations their analytical skills and experience guide us to identify the exact requirements of our clients promptly and efficiently.
We can help to maintain and modernize your Management system and solve various infrastructure-specific issues a business may face.
The most widely accepted worldwide standard for IT service management systems (IT SMS) is ISO/IEC 20000-1:2018. It is a general standard that may be used to any service organization, not just those who provide IT services, to increase business value.
Information technology (IT) systems are often overlooked or only superficially addressed as a technology issue, but the information they hold is the most important strategic asset an organization has at its disposal. Properly managed IT services are a critical component of business success.
SureSkills is an internationally Accredited Training Organisation (ATO) with ITIL governing bodies. Our training programmes and trainers are up to Peoplecert's latest standards that can guide you through the adoption and implementation of a framework, with as little or as much involvement needed, t...
ISO/IEC 20000-1:2018 defines the requirements for a service provider to deliver managed services. It is the first international standard for service management and promotes the adoption of an integrated process approach to effectively deliver managed services.
By attending this course you’ll learn about the ISO/IEC 20000-1 requirements and how to interpret and apply the key concepts and principles of the standard to existing processes within your organization.
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