ISO 20000-1 IT Service Management System (ITsMS) defines requirements for service providers (IT services, telecommunication services, transmission services, production technologies maintenance ….) to ensure the customers that each of their requirement related to contracted service is satisfied the f
DurationISO 20000-1 IT Service Management System (ITsMS) defines requirements for service providers (IT services, telecommunication services, transmission services, production technologies maintenance ….) to ensure the customers that each of their requirement related to contracted service is satisfied the fastest possible way and with professional approach without fluctuating quality of realization.
Even at a time of trouble-free operation, there is a significant set of customer requirements that need to be solved in the managed mode (for example requests for service change, new service delivery, user´s demands, service requests …). While it is the provider’s effort to deliver the most reliable services with a minimum of downtime, the failure of the technology cannot be removed to 100%.
Allied consultants strongly believes the customer satisfaction to increase the business growth and profitability therefore allied consultants offer effective services to meet the varied requirements of our clients and organizations our centric approach facilitates our clients in achieving their varied operational and business goals.
Our strict adherence to international standards adds values to the efforts of our esteemed clients and organizations in their management systems by using our panel of experts consultants, engineers, quality analysts and associate workers having immense exposure in industrial and service sector to understand the critical issues facing your business and we offer proven modules & complexity of operations more importantly they are tailored to reduce costs & take your business to a new level of competitive advantages our experts have developed, trained, implemented and conducted audits in several organizations their analytical skills and experience guide us to identify the exact requirements of our clients promptly and efficiently.
We can help to maintain and modernize your Management system and solve various infrastructure-specific issues a business may face.
On this accelerated ISO 20000 Foundation course, you’ll study the IT Service Management processes, including: planning and implementing new and changed services, service delivery, relationship management, problem resolution, control processes, and release processes.
Achieving the ISO 20000 Lead Auditor certification is not an easy task, but with your Readynez Course and Learning Program we’ve done everything we can to support you from start to finish, ensuring you have the optimal conditions to succeed.
ISO 20000-1 is widely known for providing requirements for an IT Service Management system. Using this standard enables organizations of any kind to manage the IT Service system including service desk supports.
ISO/IEC 20000 is the international standard specifically for IT Service Management. It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.
This ISO/IEC 20000 (ISO 20000) course provides the delegates with a good understanding of Quality Management within the context of ISO/IEC 20000, the international standard for IT service management, more commonly known as ISO 20000.
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