ISO/IEC 20001 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.
ISO/IEC 20001 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.
ISO/IEC 20001 is aligned with and complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC).
ISO/IEC 20001 is the formal Specification and defines the requirements for an organisation to deliver managed services of an acceptable quality for its customers.
The scope includes:
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Service Integration and Management is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization.
ISO 20000 (ITSM) Lead Implementer (LI) certification training imbibes comprehensive skills to establish, implement, manage and maintain organization’s ISO/IEC 20000 based IT Service Management System (ITSMS).
ISO/IEC 20000 IT Service Management System course is offered by Spiretec Solutions. We design each of our training process with top-notch mentors. They are specialist not only in their respective fields but also portray themselves as real characters by telling their own stories as well.
IT service management (ITSM) is a part of ISO stardard 20000 which refers to the entirety of activities that are directed by policies, organized and structured in processes and supporting procedures that can be performed by an organization.
We provide services in ISO 20000-1 Training, Implementation & Certification in India. QMSpro Iso 20000-1 Certification consultant is one of the largest & fastest growing consultancy in India, offering Audit & Inspection services to organizations
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