ISO 20000 is a globally recognised standard for Service M
DurationISO 20000 is a globally recognised standard for Service Management Systems (SMS) which is designed to help organisations manage their service delivery demands and deliver value for customers, users and the organization.
This standard is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver.
Achieving UKAS-accredited certification to ISO 20000 provides independent assurance to your existing and potential customers and other interested parties that you have appropriate Service Management controls in place. It can also give you a vital edge over your competitors.
Since 2007, Teamwork has been driving effective process improvement for a wide range of organisations, from SMEs to large corporates as well as public and charitable organisations.
This experience, and the huge success of both the project delivery and maintenance phases of our Standards based practices, has been firmly based on two key principles: the ability of Teamwork consultants to look beyond the Standard in question, identifying and aligning with the real business drivers of our customers; and our innate ability to become one with our customer’s own management teams.
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