ISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and prove best practice in IT service management. The standard allows IT service provider organizations to achieve conformance to a service management system.
DurationISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and prove best practice in IT service management. The standard allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services.
ISO/IEC 20000 was first released in 2005 and is now at the second edition. It aligns to the IT infrastructure library (ITIL®) best practice framework.
The adoption of ISO 20000 has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiator for delivery of IT services.
For Whom:
Benefits:
4P Advisory Services is the chosen one, by the Small, Medium, and Large Organizations, to deliver measurable business value. 4P Advisory Services provides Management Consulting, Technology/ Process Implementation services, Training Solutions, and Audit services to help clients to build profitable, sustaining enterprises.
4P Advisory Services takes pride in building strategic long-term client relationships. We believe not only in delivering client-centric solutions, we also build service management principles to be embedded and entrenched into the organization’s culture.
Goals of Training Domain:
Deliver the knowledge edge, through Quality Management, Process Management, Technology Management Service Management and Project Management.
Be committed to the Globally valued ethical and moral obligations.
Promote universally accepted Project Management, Process Management, and Service Management Frameworks to benefit the participant and the respective Organizations.
ISO 20000Â course is offered by ISOQAR. ISOQARÂ was founded in 1991 as one of the first independent certification bodies in the UK. It now enjoys one of the broadest scopes of accreditation in its industry.
Axxis Certification Consultancy company is one of the fastest growing international certification consisting of highly experienced professionals offering the latest in systems. ISO 20000 Certification training is offered by Axxis Certification Consultancy
International Organization for Standardization (ISO) 20000 Foundation is an international standard for IT Service Management Systems (ITSMS) that provides a framework for organizations to manage their IT services in a structured and effective manner.
The course structure incorporates presentations and interactive discussions. An experienced instructor explains the clauses of ISO 20000-1:2018 in detail, providing a base for understanding the process approach and includes auditing the requirements of the standard.
The IT Service Management Foundation certificate describes the key information and concepts for IT Service Management as well as its relationships with other areas of information management.
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