ISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and prove best practice in IT service management. The standard allows IT service provider organizations to achieve conformance to a service management system.
DurationISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and prove best practice in IT service management. The standard allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services.
ISO/IEC 20000 was first released in 2005 and is now at the second edition. It aligns to the IT infrastructure library (ITIL®) best practice framework.
The adoption of ISO 20000 has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiator for delivery of IT services.
For Whom:
Benefits:
4P Advisory Services is the chosen one, by the Small, Medium, and Large Organizations, to deliver measurable business value. 4P Advisory Services provides Management Consulting, Technology/ Process Implementation services, Training Solutions, and Audit services to help clients to build profitable, sustaining enterprises.
4P Advisory Services takes pride in building strategic long-term client relationships. We believe not only in delivering client-centric solutions, we also build service management principles to be embedded and entrenched into the organization’s culture.
Goals of Training Domain:
Deliver the knowledge edge, through Quality Management, Process Management, Technology Management Service Management and Project Management.
Be committed to the Globally valued ethical and moral obligations.
Promote universally accepted Project Management, Process Management, and Service Management Frameworks to benefit the participant and the respective Organizations.
The LA ISO 20000 1 Certification Program offered by us has primarily been formulated to develop the expertise and skills to manage and audit Information Technology Management Systems, most efficaciously. Being a specialized training course, this program holds international recognition.
ISO 20000 (ITMS) Lead Auditor Course is offered by NVT QC NVT QC has carried out audits and offered training programs worldwide. We have the global presence and experience necessary to help organizations to capitalize on opportunities in developed and emerging markets.
ISO 20000-1 Internal Auditor Training course enables delegates to understand the basics of auditing to plan, conduct, and manage an internal audit of the IT Service Management System.
ISO/IEC 20000-1 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
ISO 20000:2018 Service Management System (SMS) course is offered by QAI Global Institute. QAI is a global workforce development and consulting organization addressing the Education and Operational Excellence needs of Information Technology.
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