International Organization for Standardization (ISO) 20000 Foundation is an international standard for IT Service Management Systems (ITSMS) that provides a framework for organizations to manage their IT services in a structured and effective manner.
DurationInternational Organization for Standardization (ISO) 20000 Foundation is an international standard for IT Service Management Systems (ITSMS) that provides a framework for organizations to manage their IT services in a structured and effective manner.
The International Organization for Standardization (ISO) 20000 Foundation Course provides an introduction to the standard and its requirements for establishing, implementing, maintaining, and continually improving an ITSMS.
The International Organization for Standardization (ISO) 20000 Foundation course in India covers topics such as the benefits of implementing an ITSMS, the structure and content of the standard, and the principles and practices of IT service management.
The International Organization for Standardization (ISO) 20000 Foundation course is designed for professionals who are interested in learning about the ISO 20000 standard and how to implement an ITSMS in their organization.
The International Organization for Standardization (ISO) 20000 Foundation course provides a foundation for those who wish to pursue further certification in the field of IT service management.
Course Content:
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To spread awareness among the personnel about ISO Standards, its purpose, framework, structure, process, operations, business goals, requirements, implementation, principles, etc.
The ISO/IEC 20000 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Service Management System (SMS) based on the requirements of the ISO/IEC 20000-1 standard.
Attend IT Service Management Fundamentals to explore the lifecycle of ServiceNow ITSM applications, from a personal viewpoint - the perspective of the stakeholders and people who use the applications every day to do their jobs.
This  ISO 20000 IT Service Management Audit and Certification course will advance your skills and ability  to implement IT services that  meets international standards of best practices. This certification course will make you conversant with  planning, delivery and support OF IT Services.
This Five-day intensive course enables participants to develop the necessary expertise to audit an Information Technology Service Management System (ITSMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.
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