This ISO 20000 IT Service Management Audit and Certification course will advance your skills and ability to implement IT services that meets international standards of best practices. This certification course will make you conversant with planning, delivery and support OF IT Services.
This ISO 20000 IT Service Management Audit and Certification course will advance your skills and ability to implement IT services that meets international standards of best practices. This certification course will make you conversant with the planning, delivery and support OF IT Services.
Our ISO/IEC accredited courseware, interactive training by an industry expert with hands-on experience, simulated tests, coupled with e-learning access will prepare you to clear the ISO 20000 IT Service Management Audit and Certification Exam on your first attempt.
Take the first step towards exploring an opportunity to become a ISO 20000 certified professional. Prepare for the ISO 20000 Certification exam and fast track your career as an ISO 20000 Practitioner.
ISO/IEC 20000 An international standard for the implementation of an integrated process approach for the delivery of (IT) services. It is set of minimum requirements to audit an organization against effective IT service management.
Choosing the right model and solution for your IT Service Management. In order to implement ITIL successfully, you will need a management system to monitor and track compliance of Service Level Agreements. ISO/IEC 20000-1:2011 can be used as the criteria to develop an ITIL based service improvement program.
There are no prerequisites to appear for the foundation level of this exam. It is preferable to possess basic knowledge of objectives and contents of ISO/IEC 20000. Experience with managing IT systems or auditing an organization for IT service management is desirable.
This certification course is best suited for:
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Mission
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ISO 20000-1 is the international standard for quality management specifically focused around IT service management. CAAC provides a range of ISO 20000 IT Services training courses.
The ISO/IEC 20000 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Service Management System (SMS) based on the requirements of the ISO/IEC 20000-1 standard.
ISO 20000-1 Internal Auditor Training course enables delegates to understand the basics of auditing to plan, conduct, and manage an internal audit of the IT Service Management System.
The LA ISO 20000 1 Certification Program offered by us has primarily been formulated to develop the expertise and skills to manage and audit Information Technology Management Systems, most efficaciously. Being a specialized training course, this program holds international recognition.
ISO 20000 (ITMS) Lead Auditor Course is offered by NVT QC NVT QC has carried out audits and offered training programs worldwide. We have the global presence and experience necessary to help organizations to capitalize on opportunities in developed and emerging markets.
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