ISO 20000 IT Service Management Certification Training Course

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This  ISO 20000 IT Service Management Audit and Certification course will advance your skills and ability  to implement IT services that  meets international standards of best practices. This certification course will make you conversant with  planning, delivery and support OF IT Services.

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Course Details

This  ISO 20000 IT Service Management Audit and Certification course will advance your skills and ability  to implement IT services that  meets international standards of best practices. This certification course will make you conversant with the planning, delivery and support OF IT Services.

Our ISO/IEC accredited courseware, interactive training by an industry expert with hands-on experience, simulated tests, coupled with e-learning access will prepare you to clear the ISO 20000 IT Service Management Audit and Certification  Exam on your first attempt.


Take the first step towards exploring an opportunity to become a ISO 20000 certified professional. Prepare for the ISO 20000 Certification exam and fast track your career as an ISO 20000  Practitioner. 

ISO/IEC 20000 An international standard for the implementation of an integrated process approach for the delivery of (IT) services. It is set of minimum requirements to audit an organization against effective IT service management.

Choosing the right model and solution for your IT Service Management. In order to implement ITIL successfully, you will need a management system to monitor and track compliance of Service Level Agreements. ISO/IEC 20000-1:2011 can be used as the criteria to develop an ITIL based service improvement program.

There are no prerequisites to appear for the foundation level of this exam. It is preferable to possess basic knowledge of objectives and contents of ISO/IEC 20000. Experience with managing IT systems or auditing an organization for IT service management is desirable.

 

This certification course is best suited for:

  • IT Service operational staff
  • Supervisors
  • Managers
  • Senior consultants and
  • Auditors
  • Bangalore Branch

    4th Floor, Uma Admiralty, Above HDFC Bank Bannerghatta Road, Diagonally Opposite Jal Bhavan, near Sagar Hospital, Bangalore

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