Achieving the ISO 20000 Lead Auditor certification is not an easy task, but with your Readynez Course and Learning Program we’ve done everything we can to support you from start to finish, ensuring you have the optimal conditions to succeed.
DurationAchieving the ISO 20000 Lead Auditor certification is not an easy task, but with your Readynez Course and Learning Program we’ve done everything we can to support you from start to finish, ensuring you have the optimal conditions to succeed.
That includes the best resources available to help you prepare, including relevant online courses, access to practical labs, practice test for Exam prep, study guides, exam support and guides etc, all made easily accessible to you in our Learning Platform.
If you select our Virtual Training option, you also contribute to a more sustainable world with a reduction in CO2 emission of 96% compared to the in-classroom option.
Includes a comprehensive set of Learning materials for the best possible Exam prep
No outdated and pre-recorded videos. Updated and Live instructor-led sessions - guaranteed!
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Full support available helping you register, prepare for and sit your exam
Who is the ISO 20000 Lead Auditor training course for?
The ISO 20000 Lead Auditor training course is intended for professionals who will conduct audits and assessments of IT service management systems in accordance with the ISO/IEC 20000 standard.
It covers topics such as understanding the ISO 20000 standard, audit principles and techniques, the audit process, documentation and reporting, compliance assessment, and corrective actions.
By completing the course, participants gain the skills and knowledge required to plan, execute, and manage audits, assess compliance, and provide recommendations for improving IT service management systems.
This training equips professionals to support organizations in achieving ISO 20000 certification and ensuring effective IT service management practices.
We're on a mission to disrupt the IT Training industry by delivering sustainable and high-quality instructor-led training at a fraction of the cost of existing solutions.
Tired of overspending on IT training & courses? Are on-demand video courses not delivering the results you expected? We believe, that Instructor-led IT courses are much better than pre-recorded videos in providing you the results you need.
However, we do understand that Instructor-led courses can be expensive. That’s why we’re on a mission to make instructor-led training much more affordable and accessible to all.
As technology develops faster and faster, gone are the days where attending one course each second year or watching a few minutes of pre-recorded videos will suffice.
You need continuous access to the best and most up to date training and instructors available, to always stay ahead of the digital curve – and your competition – and ideally without breaking the bank.
At Readynez we connect you and your team directly with world-class instructors, delivering and engaging training. No more settling for outdated videos or disappointing completion rates.
Readynez ensures you complete your training and can apply your skills in the real world, but also excels with your exams and certifications – with guarantee!
ISO/IEC 20000-1:2018 defines the requirements for a service provider to deliver managed services. It is the first international standard for service management and promotes the adoption of an integrated process approach to effectively deliver managed services.
On this accelerated ISO 20000 Foundation course, you’ll study the IT Service Management processes, including: planning and implementing new and changed services, service delivery, relationship management, problem resolution, control processes, and release processes.
By attending this course you’ll learn about the ISO/IEC 20000-1 requirements and how to interpret and apply the key concepts and principles of the standard to existing processes within your organization.
ISO/IEC 20000 is the international standard specifically for IT Service Management. It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.
This ISO/IEC 20000 (ISO 20000) course provides the delegates with a good understanding of Quality Management within the context of ISO/IEC 20000, the international standard for IT service management, more commonly known as ISO 20000.
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