ISO 20000 Lead Implementer course is offered by Pearce Mayfield.Pearce Mayfield believes everyone should have access to the skills and knowledge they need to succeed
DurationISO 20000 Lead Implementer course is offered by Pearce Mayfield.Pearce Mayfield believes everyone should have access to the skills and knowledge they need to succeed
We provide accredited, trusted training to individuals and businesses across the UAE and the world. Offering over 300 courses and certifications in areas such as project management, IT and business, our training lets you learn using whichever method you prefer – virtual, classroom, online or onsite. No matter what method you choose, we aim to provide learning which is professional, enjoyable and engaging.
Who Are We?
Pearce Mayfield believes everyone should have access to the skills and knowledge they need to succeed
We provide accredited, trusted training to individuals and businesses across the UAE and the world. Offering over 300 courses and certifications in areas such as project management, IT and business, our training lets you learn using whichever method you prefer – virtual, classroom, online or onsite. No matter what method you choose, we aim to provide learning which is professional, enjoyable and engaging.
Our Mission
We aim to make quality learning affordable and accessible to all. We do this by selling to over one hundred locations around the world and hiring skilled, motivated trainers to deliver a complete and fulfilling learning experience.
From initial enquiry to post-course follow-up, we seek to deliver excellent and thoughtful service which is attentive to your needs, whether you are an individual customer looking to advance your career or part of a business looking to upskill its staff.
Achieving the ISO 20000 Lead Auditor certification is not an easy task, but with your Readynez Course and Learning Program we’ve done everything we can to support you from start to finish, ensuring you have the optimal conditions to succeed.
On this accelerated ISO 20000 Foundation course, you’ll study the IT Service Management processes, including: planning and implementing new and changed services, service delivery, relationship management, problem resolution, control processes, and release processes.
ISO 20000-1 is widely known for providing requirements for an IT Service Management system. Using this standard enables organizations of any kind to manage the IT Service system including service desk supports.
ISO/IEC 20000 is the international standard specifically for IT Service Management. It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.
The IT Service Management System course equips the delegates with the knowledge and skills required to configure and deploy System Center 2016 Service Manager.
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