ISO 9001:2008 quality management systems have been developed to introduce clarifications to the previous standard to help organizations implement a quality management system more effectively.
DurationISO 9001:2008 quality management systems have been developed to introduce clarifications to the previous standard to help organizations implement a quality management system more effectively.
It is important for organizations that are working to establish, implement, or maintain a quality management system to understand the amendments made to the new ISO 9001:2008 International Standard and how they will affect their current quality management systems. It will give them an opportunity to comprehend how to implement the quality system more effectively and efficiently.
This course will explain, among others, the model of a quality management system, the process approach, eight quality management principles, customer satisfaction, continual improvement, and the achievement of competency, besides understanding the amendments in the Standard.
After attending this course, you will learn how the ISO 9001:2008 quality management system can become a valuable part of your daily operations, quality initiatives, and continual improvement efforts. Most importantly, you’ll know how to comply with the new international standard and further improve the performance of your organization.
Course Objectives ›
At the end of this course, participants will be able to:
Understand quality concepts related to quality management systemsss.
Appreciate the reasons and benefits of implementing ISO 9001:2008.
Describe the ISO 9001:2008 structure and main clause requirements.
Understand the process-based approach to implementing ISO 9001:2008
Appreciate the application of eight quality management principles.
Comprehend the elements needed to ensure the the the the effectiveness of the quality management system.
Course Outline ›
Module 1: Quality Definition And Concepts
Understanding the concept of quality
Key elements of quality: customer, process and employee
Quality control, assurance and management
Module 2: Iso 9001:2008 Quality Management Systems
model of a quality management system
Documentation requirements
Performance and customer satisfaction
Module 3: Establishing And Implementing Iso 9001:2008
Understanding changes in ISO 9001:2008
Implementing the changes in ISO 9001:2008
Internal auditing: competency requirements
Module 4: Process-Based Approach
What's the process approach?
focus of a process approach
Benefits of using process approach
Module 5: Turtle Diagram: Identifying The Process Attributes
Four questions about a process
Process approach: turtle diagram
Mapping QMS, key and individual processes
Module 6: Eight Quality Management Principles
Explaining the eight quality management principles
How the principles are applied in ISO 9001:2008
ISO views and business continuity implications
Module 7: Effectiveness Of The Quality Management System
Criteria for measurements
People and Organization
Competency of personnel
Established in 2009, Knowledge Hub Asia Sdn Bhd is a seasoned and experienced training provider based out of Malaysia. Boasting a diverse portfolio of trainers and programs that aim to cater to every field, we aim to work alongside our clients in developing and executing the perfect training solution for their respective business needs.
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ISO 9001: 2008 Quality Management System training is offered by Lean Qualitas Sdn Bhd. LQ is very proud of its panel of leading and outstanding training professionals. These professionals are deeply involved, motivated and experienced in their respective areas of expertise.
ISO 9001:2015 Quality Management System Internal Auditor training is offered by FMM Institute. FMM Institute believes in lifelong learning.
Our programs are meticulously customised to meet each organisation's unique needs, irrespective of size. Our unwavering commitment is to deliver superior training solutions, persistently setting the benchmark for excellence in global standards.
Quality Management To implement systems and procedures to facilitate continual improvement within training services. To ensure that our company is customer focused and responds to the needs and expectations of our customers. To ensure that our services and quality are continually reviewed for suit...
This training course is in partnership with Universiti Kebangsaan Malaysia. In the quest for organizational excellence, Total Quality Management (TQM) philosophy has been a popular topic since the 1980s.
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