ISO 9001 shows organizations how to manage and deliver quality products and services and meet your customer needs. This course is a comprehensive introduction to implementing a Quality Management System according to ISO 9001:2015 requirements.
Course Outline:
Intro to ISO 9001
7 principles of Quality Management
Process Approach and Risk-based thinking
Risks and Opportunities
Customer Focus and Satisfaction
Performance Evaluation and Improvement
Q Systems was started by Paul de Passos in May 2004 who built a reputation for high levels of service and quality. In 2019, Anthony Murphy joined the business as Director, positioning the business to continue to meet our clients’ diverse management system needs.
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