ISO 9001 (Quality Management Systems)

This course provides delegates with a background knowledge on ISO 9001. Delegates will gain an overview of ISO 9001 structure and the certification process. They will understand the audit approach and gather useful tips on handling an audit session.

The purpose of this course is to provide participants with the knowledge and skills necessary to facilitate an effective problem analysis. Root cause analysis is a structured method used to identify the contributing or causal factors that underlie variations in performance that cause non-conformanc...

Lean is a proven methodology for taking a customer focused approach to the identification and elimination of waste, defects, variation and operational risk in processes. In this section we give an overview and insight to Non Value Adding Activity.

Quality Management is critical in all organisations to maintain standards and meet customer requirements. This course focuses on setting and measuring quality standards to ensure the right product is delivered within the parameters of cost and time.

The aim of the Root Cause Analysis course is to identify the root cause(s) of a problem in order to create effective corrective actions that will prevent that problem from ever recurring. Otherwise, the exercise must address the problem with virtual certainty of success.