The course structure incorporates presentations and interactive discussions. An experienced instructor explains the clauses of ISO 20000-1:2018 in detail, providing a base for understanding the process approach and includes auditing the requirements of the standard.
DurationBSI's " ISO 20000-1: 2018 Requirements"competency-based course is designed to provide an understanding of the requirements of ISO/IEC 20000-1:2018 for anyone involved in defining, planning, auditing, implementing or managing a service management system (SMS) based on ISO/IEC 20000-1:2018.
The course structure incorporates presentations and interactive discussions. An experienced instructor explains the clauses of ISO 20000-1:2018 in detail, providing a base for understanding the process approach and includes auditing the requirements of the standard. Students learn by participating in group exercises and in-depth discussions.
This course covers Exemplar Global TPECS IT - Information Technology Service Management Systems Competency Unit whose outcomes are certified by Exemplar Global. Attendees successfully completing this course receive a Certificate of Attainment for this Exemplar Global Competency Unit.
Learning Objectives:
Our purpose is to inspire trust for a more resilient world. Our solutions and services improve performance and support the United Nations Sustainable Development Goals. At BSI, our mission is to share knowledge, innovation and best practice to help people and organizations make excellence a habit.
This is underpinned by our role as the national standards body and through our prestigious Royal Charter.
For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work.
That means showing businesses how to improve performance, reduce risk and achieve sustainable growth. As a global leader in helping organizations improve, our clients range from high profile brands to small, local companies in 193 countries worldwid
This Five-day intensive course enables participants to develop the necessary expertise to audit a Service Management System (SMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.
IT Service Management System Based on ISO/IEC 20000 course is offered by Tve Certification Services. Tve is one of the leading & fast-growing certification bodies in India. Tve is offering certification services in India and across the globe.
ISO/IEC 20000-1 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
ISO/IEC 20001 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.
Attend IT Service Management Fundamentals to explore the lifecycle of ServiceNow ITSM applications, from a personal viewpoint - the perspective of the stakeholders and people who use the applications every day to do their jobs.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the India, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan