The ISO/IEC 20000 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Service Management System (SMS) based on the requirements of the ISO/IEC 20000-1 standard.
DurationThe ISO/IEC 20000 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Service Management System (SMS) based on the requirements of the ISO/IEC 20000-1 standard.
During this training course, you will also explore the different components of an SMS, which help in improving the quality of the services provided and delivered by an organization, and thus increase its customer satisfaction and overall performance.
After mastering all the necessary concepts of a Service Management System based on the ISO/IEC 20000-1 standard, you can sit for the exam and, if you successfully pass the exam, you can apply for a “PECB Certified ISO/IEC 20000 Lead Implementer” credential.
By holding a PECB Lead Implementer certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement, manage and maintain an organization’s SMS based on the ISO/IEC 20000-1 standard.
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Codec Networks is a Cert-IN Empaneled organization specialized in Information Security Consultancy and Advisory services established to meet the cross-border needs of clients.
Codec Networks with their technology consulting provide an End to End Information Security Solutions and Services Provider to help Industry Clients secure their most critical assets (Business Data, IT Systems and Applications, Network and Skill Competence) and operate business in most secure environment.
Codec Networks is a global provider of end-to-end Information Security Services, Robust Solutions and Technology Products to clients in various industry verticals. We have unmatched expertise in Network-Vulnerability Assessment, Auditing, Risk Management, and Compliance space that helps our Corporate customers to execute their strategic business objectives in a secured environment.
Codec Networks is a trusted information security strategic partner; where it follows strong ethics and integrity, strict code of conduct, and high level of professionalism with structured and streamlined processes, to many businesses and departments and helps them empower the same to succeed.
ISO/IEC 20000-1 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
The ISO 20000 ITSM Lead Auditor course is designed to provide learners with the comprehensive knowledge and skills necessary to perform audits of IT Service Management Systems (ITSMS) against the ISO/IEC 20000 standard.
To spread awareness among the personnel about ISO Standards, its purpose, framework, structure, process, operations, business goals, requirements, implementation, principles, etc.
This  ISO 20000 IT Service Management Audit and Certification course will advance your skills and ability  to implement IT services that  meets international standards of best practices. This certification course will make you conversant with  planning, delivery and support OF IT Services.
International Organization for Standardization (ISO) 20000 Foundation is an international standard for IT Service Management Systems (ITSMS) that provides a framework for organizations to manage their IT services in a structured and effective manner.
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