Organizations mandatorily need a secure, well-established, IT Service Management system in place to achieve confidence and support from clients as well as customers. The ISO/IEC 20000 Lead Implementer Program ensures that professionals possess the knowledge and skills.
DurationOrganizations mandatorily need a secure, well-established, IT Service Management system in place to achieve confidence and support from clients as well as customers.
The ISO/IEC 20000 Lead Implementer Program ensures that professionals possess the knowledge and skills necessary for the smooth functioning of ITSMS in an organization conforming to the ISO/IEC 20000 standards.
In this course, candidates can expect to gain a comprehensive understanding of ITSMS best practices, service delivery processes, problem resolution processes, planning and implementation of services, control processes, releases processes, and relationship management processes.
This training is aligned with the project management practices established in ISO 10006 (Quality Management systems Guidelines for Quality Management in Projects) and is also compatible with ISO 20000-2 (Guidelines for the Implementation of an SMS) and ITIL.
Vinsys training focuses on creating ISO/IEC 20000 Lead Implementer professionals by providing optimum training resources and ensures success in the certification exam with ease. Our trainers follow a skill-based training approach for enhanced learning while our courseware provides comprehensive material for an offline understanding of concepts.
Course Outline:
Vinsys is a globally recognized provider of a wide array of professional services designed to meet the diverse needs of organizations across the globe. We specialize in Technical & Business Training, IT Development & Software Solutions, Foreign Language Services, Digital Learning, Resourcing & Recruitment, and Consulting.
Our unwavering commitment to excellence is evident through our ISO 9001, 27001, and CMMIDEV/3 certifications, which validate our exceptional standards. With a successful track record spanning over two decades, we have effectively served more than 4,000 organizations across the globe.
Presently, our operations extend across India, Gulf countries, and the USA, enabling us to partner with and assist 50% of Fortune 500 companies in attaining their goals and elevating their performance. Our Technical & Business Training programs enhance learners’ skills and foster professional growth.
We offer diverse courses in IT, Project Management, Cybersecurity, and more. Our experienced trainers provide up-to-date knowledge and practical insights through highly-advanced cloud labs. In IT Development & Software Solutions, we deliver innovative solutions using cutting-edge technologies. From custom software development to enterprise application integration, we streamline operations and drive growth. Effective communication is crucial in an interconnected world.
Our Foreign Language Services bridge linguistic gaps for organizations. We offer translation, interpretation, localization, and cultural training in multiple languages, fostering international collaboration.
Recognizing the transformative power of digital learning, our offerings include e-learning platforms, virtual classrooms, and interactive modules, enabling individuals and organizations to thrive in a digitized world. Through our Resourcing & Recruitment services, we help businesses identify and attract skilled professionals across domains. With our extensive network and rigorous selection processes, we meet workforce requirements and drive sustained growth.
Moreover, our Consulting services serve as a catalyst for organizational advancement, offering valuable insights and strategic roadmaps that enable informed decision-making and propel business growth. We provide guidance on process optimization, technology adoption, change management, digital strategy and deliver tailored solutions for tangible results and competitive advantages.
Our Mission
To contribute significantly to the success of our clients business by offering cost effective and quality services that would result in Customer Delight.
Our Vision
To be a leading and progressive global partner in the journey towards knowledge and growth.
This Five-day intensive course enables participants to develop the necessary expertise to audit a Service Management System (SMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.
ISO/IEC 20000 defines an integrated set of management processes to form a unique service management system to work for effective delivery of services or products to the business and its respective customers. ISO 20000 training is offered by RVS Global
The course structure incorporates presentations and interactive discussions. An experienced instructor explains the clauses of ISO 20000-1:2018 in detail, providing a base for understanding the process approach and includes auditing the requirements of the standard.
ISO/IEC 20000 Foundation course is offered by APC Learning Solutions. Apc Learning is the recognized leader in Providing accelerated learning courses that offer information technology and business professionals rapid skills transfer and accelerated time to competency.
The IT Service Management Foundation certificate describes the key information and concepts for IT Service Management as well as its relationships with other areas of information management.
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