Achieving the internationally recognised ISO 20000 certification will clearly demonstrate to your customers, partners and suppliers that you deliver a best practice approach to IT service management (ITSM).
DurationAchieving the internationally recognised ISO 20000 certification will clearly demonstrate to your customers, partners and suppliers that you deliver a best practice approach to IT service management (ITSM).
This 3-day course covers the interpretation and application of the ISO/IEC 20000 standard and will enable you to develop the service management capability of your organisation and assess its readiness for certification.
On successful completion of the inclusive exam, you will gain the APMG-accredited ISO 20000 Practitioner Certificate.
Who Is This Course For?
This Practitioner course has a wider scope than the ISO 20000 Auditor training course and is aimed at service management practitioners and ITSM consultants who wish to assist organisations in preparing for audit and certification.
What Will You Learn On This Course?
Synergie Training is one of the leading IT, Construction and Infrastructure Training Companies in the UK.
Construction & Infrastructure – Synergie Training is recognised throughout the Construction and Civil Engineering sectors in both the UK and Internationally and are Scotland’s leading NEC3/ NEC4, CDM 2015 and Temporary Works Training provider and the UK’s leading CDM Principal Designer training company.
Information Technology – Synergie Training offers a full range of Applications, High Level Technical Training and Consultancy both in the UK and Internationally. We specialise in Microsoft SCCM training and consultancy and are one of Scotland’s leading Information Security Training Company.
Synergie Training is an approved CITB, APS and IEMA Accredited Training Centre and holds ISO:9001, ISO: 14001 and OHSAS:45001 quality standard certifications.
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