IT Infrastructure Library (ITIL)

by IIS (Institute of Information Security) Claim Listing

ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organizations around the world, a whole ITIL philosophy has grown up around the guidance.

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2 Days

Course Details

ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organizations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme. 

ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. 

ITIL has been developed in recognition of organizations growing dependency on IT and embodies best practices for IT Service Management. The ethos behind the development of ITIL is the recognition that organizations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs.

NIIs training on ITIL is aimed at imparting knowledge on implementation techniques in addition to gaining an understanding of the framework. A combination of real-life case studies with custom-made training material will help absorb the implementation concepts as used in practical scenarios. Each section will have a flexible Feedback session on all the concepts covered

 

Who Would Like To Attend This Training? 

  • IT professionals
  • Business Process Owners
  • IT and business managers
  • Control, Compliance and Audit Managers
  • Aspirants for ITIL Foundation Certification
     

 

How Is This Training Useful To My Organization? 

  • Helps in IT cost reduction
  • Helps to analyze and prioritize must dos and can dos
  • Helps to organize internal IT functions and make each service efficiently cost-effective and performance-driven

 

ITIL version 3 is a framework which enables the building of a robust IT infrastructure and ease of facilities management. The framework is applicable to the IT/IS departments.

The framework's new version is divided into categories which ensure all aspects of an IT service are covered adequately for quality services and on-going improvement. 

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