SureSkills is an internationally Accredited Training Organisation (ATO) with ITIL governing bodies. Our training programmes and trainers are up to Peoplecert's latest standards that can guide you through the adoption and implementation of a framework, with as little or as much involvement needed, to
SureSkills is an internationally Accredited Training Organisation (ATO) with ITIL governing bodies. Our training programmes and trainers are up to Peoplecert's latest standards that can guide you through the adoption and implementation of a framework, with as little or as much involvement needed, to achieve your goals.
Key Benefits of Service Management training?
Improving the alignment of IT to your business, providing services that directly meet customer needs
Elevating the quality of your IT services by understanding availability, security, capacity and continuity – as well as planning solutions that deliver
Lowering the cost of IT by reducing wasted effort and focusing on getting things right the first time
Saying we believe in integrity requires us to live by the highest standards in everything we say and do. The policy & values of SureSkills is to conduct all of our business in an honest and ethical manner.
And to comply with all applicable legislation. We are entirely committed to acting professionally and with integrity in all business dealings and relationships whether in Ireland, UK or abroad.
ISO 20000-1 is widely known for providing requirements for an IT Service Management system. Using this standard enables organizations of any kind to manage the IT Service system including service desk supports.
ISO 20000-1 IT Service Management System (ITsMS) defines requirements for service providers (IT services, telecommunication services, transmission services, production technologies maintenance ….) to ensure the customers that each of their requirement related to contracted service is satisfied ...
This ISO/IEC 20000 (ISO 20000) course provides the delegates with a good understanding of Quality Management within the context of ISO/IEC 20000, the international standard for IT service management, more commonly known as ISO 20000.
ISO 20000 is a globally recognised standard for Service M
ISO 20000 Lead Implementer course is offered by Pearce Mayfield.Pearce Mayfield believes everyone should have access to the skills and knowledge they need to succeed
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